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Quote-to-Cash
Eliminate silos across your Quote-to-Cash journey
Selling to complex enterprise customers is messy. Quotes, contracts, orders, delivery, billing, renewals — they all live in different systems and spreadsheets. CSG connects every step into one quote-to-cash flow, so you move faster, get paid sooner, and give customers a smoother experience at every turn.
One connected workflow for B2B revenue
One connected workflow for B2B revenue
You need more than a CPQ tool or a billing platform. You need one place to manage offers, quotes, contracts, orders, activations, usage, invoices, and revenue. CSG brings sales, operations, and finance together in a single quote-to-cash solution, so every team sees the same data, follows the same process, and serves the same customer.
Solutions
Handle every quote-to-cash step in one place
From the first quote to the final payment, you get one connected experience. Configure complex offers, capture clean orders, automate delivery, manage subscriptions and usage, and turn it all into accurate, on-time revenue — without rework or swivel-chairing between systems.
Turn complex offers into clear, accurate quotes
Guide reps through complex products, pricing, and approvals so every quote is accurate, profitable, and ready to turn into an order.
Give sales guided selling via contract management so they build the right solution for each customer, every time.
Model complex bundles, tiers, discounts, and terms without waiting on IT.
Automate approvals so deals move quickly without losing control of margin.
Turn signed deals into clean orders and smooth delivery
Translate every quote into a clean, validated order, then orchestrate delivery across systems and teams without manual chasing or rekeying.
Convert quotes to orders with all the right products, services, and terms intact.
Route work to the right teams and systems so nothing slips through the cracks.
Track order status in one place so sales and customers always know what’s happening.
Turn usage and subscriptions into predictable revenue
Handle subscriptions, usage, one-time charges, and discounts in one billing engine, so you can launch new offers and pricing models without breaking your revenue process.
Support complex enterprise contracts with flexible terms, billing cycles, and payment options.
Rate and bill usage at scale so invoices are accurate, clear, and easy to explain.
Automate renewals and expansions so you grow accounts without extra admin work.
Build anything on open, telco-grade APIs
Use a cloud-native, API-first CPQ and order platform that fits into your architecture instead of forcing you to rebuild it.
Compose custom and self-service applications from an extensive library of fast, well-documented web service APIs.
Use TM Forum–aligned APIs to plug cleanly into existing OSS/BSS and partner ecosystems without brittle custom code.
Run Quote & Order on AWS, Microsoft Azure, Google Cloud, Alibaba Cloud, IBM Cloud, Oracle Cloud, or your own data center.
See margin & risk in real-time on every deal
Give sales and finance a shared, real-time view of deal profitability so every approval protects margin, not just revenue.
Expose full transparency into costs, pricing, and revenue across even the most complex enterprise deals.
Use automated financial governance rules to catch discounting, terms, and errors that lead to revenue leakage.
Give finance leaders actionable analytics so they can fast-track approvals without losing control of the P&L.
Make quote-to-cash work the way you do
Every business runs quote-to-cash a little differently. CSG adapts to your products, partners, channels, and processes, so you don’t have to bend your business around rigid tools.
Keep products, services, bundles, and prices in one shared catalog that feeds quotes, orders, delivery, and billing. When you update an offer once, every downstream step uses the same definition, so you cut errors and launch new offers faster.
See how much revenue your CPQ is leaving on the table
Use our interactive ROI calculator to estimate the additional revenue you could unlock with CSG Quote & Order—based on your own quote volumes, deal sizes, and process costs.
Solutions that deliver real results
20%
improvement in offer acceptance
30%
faster process and deployment times
85%
reduction in customer onboard time
33
point increase in NPS score from 30 to 63
Awards
Recognized for excellence
Gartner® Challenger for Magic Quadrant™ for Configure, Price and Quote Applications, 2025
CSG's Challenger position in Gartner's Magic Quadrant for CPQ Applications validates our vision and execution in configure, price, and quote solutions.
Ready to connect quote to cash?
Tell us about your customers, your products, and where quote-to-cash breaks down today. We’ll show you how CSG can simplify your workflow, cut manual effort, and help you grow revenue with more confidence.
Security
Built-in trust for a connected world
Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.
Frequently asked questions
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