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Data Privacy & Security

CSG Trust Center

CSG is committed to protecting customer data by embedding privacy and security into every solution we deliver. We undergo regular independent audits and comply with applicable data protection laws and global standards including ISO 42001, ISO 27001, PCI DSS, SOC 2 Type II, SOC 1, HIPAA, GDPR. Through our Trust Center, customers can access up-to-date certifications and policies that demonstrate our transparency, accountability, and commitment to safeguarding personal data.

Log in or register for an account to review CSG’s security documentation.

Our commitment to responsible AI

CSG achieves ISO 42001

The first international standard for managing AI

This certification validates our compliance with the ISO 42001 standard requirements and shows our customers that we’re not just innovating with AI, we’re doing it responsibly with operational integrity. 

CSG’s AI guiding principles

  • Deliver positive experiences for our customers and our employees.

  • Transparently deliver exceptional solutions with an inclusive approach.

  • Implement security and privacy by design into our AI development.

  • Respect property rights through data integrity and IP ownership.

Security & Compliance

Industry and regulatory compliance

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Information Security Requirements

CSG’s security program is compliant with all legal and industry mandated information security requirements. CSG abides by all laws, regulations, and industry-mandated information security standards applicable to its duties and obligations related to information security for products and services provided by CSG.

Need more details?

Our team is here to provide clarity. Reach out to learn more about CSG’s security measures, compliance certifications, or policies.