Community Summit NA
Every Customer Action Tells a Story. We Unify the Journey
Orlando, FL | October 19-23 | Booth #2336
Meet CSG at Community Summit NA, the largest independent innovation, education and training event for Microsoft business applications. Discover how we’re helping organizations improve customer interactions through advanced voice solutions.
Solution Showcase
The Future of Self-Service Is Voice
Wed, October 22, 2025
|
11:00 am
– 12:00 pm
est
Using the full power of Azure Cloud and the Power Platform, CSG has built an approach that makes voice not just usable, but transformative for customers. In this session, we will share the building blocks that made it possible and the lessons we learned along the way. You’ll see case studies that turned voice from a frustration into their most powerful channel for customer experience.
Keith Wilson
Executive Director of Product, CSG
Meet the Team
