CSG Named a Major Player in the 2025-2026 IDC MarketScape
CSG Ascendon is named a Major Player in the IDC MarketScape 2025–2026.
CSG was recognized in the IDC MarketScape for the following strengths:
For CSG’s first recognition, CSG has been positioned as a Major Player — we believe this reflects CSG’s monetization capabilities and commitment to delivering enterprise‑grade solutions.
As organizations shift toward recurring revenue, usage‑based pricing, and hybrid monetization models, this IDC MarketScape vendor assessment provides a trusted, data‑driven view of the platforms shaping the future of subscription and usage management.
CSG Ascendon provides robust subscription life-cycle management
Including onboarding, renewals, amendments, upgrades, downgrades, and cancellations. The platform automates billing schedules and proration and handles complex scenarios, such as asset merges, splits, and billing frequency changes.
The solution supports a diverse range of billing models
Including subscription, usage, prepaid, postpaid, hybrid, milestone, and evergreen models. The features are particularly valuable for high-volume, consumer-facing services, such as telecom and media.
Ascendon's flexible amendment capabilities
Allow changes to product configuration, quantities, bundles, and billing parameters mid-contract. Real-time rating and charging, policy control, and provisioning of services set Ascendon apart from lightweight subscription billers because it supports large-scale transactional volumes, ensuring billing accuracy.
What does the IDC MarketScape offer?
The IDC study provides a comprehensive evaluation of well-established platforms enabling enterprises to monetize recurring, usage-based, and hybrid business models at a global scale.
The report highlights that modernization, automation, and global readiness are now essential for agility and competitive differentiation, with customer satisfaction hinging on time to market, end-to-end capabilities, and vendor responsiveness.
The assessment advises technology buyers to prioritize platforms with embedded AI, seamless integration, and flexible monetization models, emphasizing strategic investment in infrastructure that supports evolving pricing, packaging, and compliance needs.
Let’s have a conversation
Connect with us to learn more about how CSG can help your business today.
Related resources
The Truth About the Bill Payment Experience: A Conversation with Forrester’s Lily Varon and CSG’s Keith Wilson
How Investing in Recurring Billing Applications Can Help Your Company Scale for Growth
