Our market-leading solutions and services support over 500 clients worldwide. Our portfolio includes digital commercialization, convergent charging, customer management, billing, post-event and active mediation, service activation, comprehensive wholesale settlement, as well as marketing intelligence and analytics.
Quickly bring new digital offerings to market and capture new revenue
Ascendon is the commerce platform that Digital Service Providers need: a solution that spans key business functions from online sales to service delivery to revenue capture and settlement. It takes commercial operations into the digital era through cloud-based software that deploys quickly and works easily alongside existing systems.
Proven solutions that get you to market faster, maximize revenue streams, and optimize your efficiency and profitability across the board
We deliver results: to any service provider, anywhere in the world. Wireless, wireline, or cable provider. Managed services or licensed. CSG International monitors, measures, and monetizes all your retail and partner financial transactions so you know you’re optimizing every aspect of your business operations, from order to cash.
A diverse and integrated suite of tools to manage and improve every aspect of the customer experience
Customers expect consistent quality and a personalized experience. Fail to deliver, and you run the risk of increased customer churn. CSG's interaction management solutions help you deliver a cohesive and positive customer experience via voice, SMS/text, print, email, and web.
Comprehensive customer communication management solutions simplify and streamline production of transactional documents
Maximize the value of each customer communication with CSG Output Solutions’ comprehensive document design, composition, production and distribution services. Our comprehensive customer communication management solutions simplify and streamline production of transactional documents to positively impact your customer relationships and bottom-line.