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Outdated processes and inadequate software can lead to unclear bills, frustrated customers, and revenue loss. CSG can produce clear bills for millions of customers with specific services.
Reduce customer confusion and call volume for your customer care center with easy-to-understand bills and clearly explained charges.
Clearly explained charge changes, fees, and plan adjustments
Detailed usage data reduces customer confusion and frustration
Bill Explainer: An AI-powered tool that generates a microsite explaining charges and changes to reduce bill shock

CSG’s platform handles high-volume data and billions of CDRs/EDRs per day, so you can scale operations with no billing-related worries

CSG’s platform supports flexible monetization across different models in a single catalog to make your billing process effortless.
Supports subscription, usage, and hybrid models.
Supports multi-play bundles, configurable pricing/policy rules, promotional targeting, add-ons, and more.
Automatically enforces offer eligibility and cardinality rules.

Our platform connects to your existing financial systems and follows a structured methodology to ensure a smooth migration experience.
Integration with ERP and general ledger systems supported through REST APIs, event streaming, batch processing, and more.
Connected to finance reporting systems for GL journaling, accounts receivable, and financial reconciliation.
Structure migration methodology covering strategy, data analysis, design, execution, and cutover.
Migration and preservation of invoice summaries, payments, adjustments, and active subscriber data.

Avoid customer frustration with our AI-driven self-service system that explains billing issues and allows users to easily add on services.

Share a few details about your business, and we’ll connect you with a CSG specialist to discuss how we can support your B2C billing.