
Eliminate silos across your Quote-to-Cash process with quote cash automation
Selling to complex enterprise customers is messy for sales teams and creates friction in the quote cash process. Quotes, contracts, orders, invoicing, delivery, billing, renewals — they all live in different systems and spreadsheets. CSG connects every step into one quote-to-cash flow, so you move faster through the sales cycle, get paid sooner with smoother payment, and give customers a smoother experience at every turn.
One connected workflow for B2B revenue generation
You need more than a CPQ tool or a billing platform to optimize the quote cash process. You need one place to manage offers, quotes, contracts, orders, activations, usage, invoicing, invoices, and revenue recognition. CSG brings sales, operations, and finance together in a single quote-to-cash software solution, so every team sees the same data, follows the same process, and serves the same customer.
Handle every quote-to-cash step in one place with software tools
From the first quote to the final payment, you get one connected experience that streamlines the quote cash process. Quote cash automation reduces manual steps, connects core systems through integration, and helps companies shorten the sales cycle from configuration to payment. Configure complex offers, capture clean orders, automate delivery with automation, manage subscription and usage, and turn it all into accurate, on-time revenue — without rework or swivel-chairing between systems.
Turn complex offers into clear, accurate quotes
Guide reps through complex products, pricing, and approvals so every quote is accurate, profitable, and ready to turn into an order and contract.
Give sales guided selling via contract management so they create the right solution for each customer, every time.
Model complex bundles, tiers, discounts, and terms without waiting on IT.
Automate approvals so deals move quickly without losing control of margin and without introducing errors.
With guided configuration and automation, users can create a compliant proposal, route approvals, and keep the contract terms consistent across CRM and downstream systems to reduce errors.

Turn signed deals into clean orders and smooth delivery
Translate every quote into a clean, validated order, then orchestrate delivery across systems and teams without manual chasing or rekeying, using integration tools.
Convert quotes to orders with all the right products, services, and contract terms intact.
Route work to the right teams and systems so nothing slips through the cracks, and ensure the process stays consistent.
Track order status in one place so sales and customers always know what’s happening, reducing payment disputes and invoicing errors.
This streamlines the quote cash process for sales and operations and helps ensure every customer sees accurate order status and expected payment milestones.

Turn usage and subscriptions into predictable revenue and cash
Handle subscriptions, usage, one-time charges, and discounts in one billing engine, so you can launch new offers and pricing models without breaking your revenue process or delaying payment.
Support complex enterprise contracts with flexible terms, billing cycles, invoicing rules, and payment options.
Rate and bill usage at scale so invoices are accurate, clear, and easy to explain, improving payment outcomes.
Automate renewals and expansions so you grow accounts without extra admin work and improve revenue generation.
This includes invoicing controls that reduce billing errors, improve payment collection, and create a predictable quote cash cycle for subscription and usage models.

Build anything on open, telco-grade APIs with integration-ready software
Use a cloud-native, API-first CPQ and order platform that fits into your architecture instead of forcing you to rebuild it, with integration across systems.
Compose custom and self-service applications from an extensive library of fast, well-documented web service APIs for integration and automation.
Use TM Forum–aligned APIs to plug cleanly into existing OSS/BSS and partner ecosystems without brittle custom code, improving integration across systems.
Run Quote & Order on AWS, Microsoft Azure, Google Cloud, Alibaba Cloud, IBM Cloud, Oracle Cloud, or your own data center.

See margin & risk in real-time on every deal
Give sales and finance a shared, real-time view of deal profitability so every approval protects margin, not just revenue, and ensures disciplined process execution.
Expose full transparency into costs, pricing, and revenue across even the most complex enterprise deals, supported by consistent data.
Use automated financial governance rules and automation to catch discounting, contract terms, and errors that lead to revenue leakage and delayed payment.
Give finance leaders actionable analytics so they can fast-track approvals without losing control of the P&L.
To optimize the quote cash process, companies use automation and integration to connect CRM, CPQ, invoicing, and payment workflows, improving governance while reducing errors.

Make quote-to-cash work the way you do, with workflow automation
Every business runs quote-to-cash a little differently, so companies need software tools that can adapt. CSG adapts to your products, partners, channels, and processes, so you don’t have to bend your business around rigid tools, and integration keeps systems aligned. A flexible Q2C workflow includes tools for contract changes, invoicing adjustments, and payment terms, with integration that keeps data aligned across systems as your sales cycle evolves.
Keep products, services, bundles, and prices in one shared catalog that feeds quotes, contracts, orders, delivery, invoicing, and billing. When you update an offer once, every downstream step uses the same definition, so you cut errors, improve revenue generation, and launch new offers faster.


See how much revenue your CPQ is leaving on the table
Use our interactive ROI calculator to estimate the additional revenue you could unlock with CSG Quote & Order—based on your own quote volumes, deal sizes, and process costs, including invoicing and payment friction

Solutions that deliver real results for companies
Recognized for excellence

Gartner® Challenger for Magic Quadrant™ for Configure, Price and Quote Applications, 2025
CSG's Challenger position in Gartner's Magic Quadrant for CPQ Applications validates our vision and execution in configure, price, and quote solutions.
Built-in trust for a connected world
Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.

Ready to connect quote to cash and streamline the quote cash process?
Tell us about your customers, your products, and where quote-to-cash breaks down today across systems, invoicing, and payment. We’ll show you how CSG can simplify your workflow, cut manual effort, improve integration, and help you grow revenue with more confidence.
Frequently asked questions
Related resources

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