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NEC and Netcracker Complete Acquisition of CSG Systems. The integration of CSG with Netcracker creates a more comprehensive and unified digital platform.Learn More
Turn every subscription into predictable, scalable revenue
Subscription Billing

Turn every subscription into predictable, scalable revenue

Modern subscription billing that adapts to any offer, channel, or customer so you can launch fast, bill accurately, and grow with confidence.

Subscription billing built for what’s next

Unify how you price, bill, and collect subscriptions on a single, cloud-native billing solution. Support subscription, usage-based, hybrid, and partner-driven models in one place, while automating the end-to-end lifecycle from sign-up to renewal.

From disconnected billing to a unified subscription engine

Legacy billing slows down launches, complicates pricing, and frustrates customers. CSG’s subscription billing solution replaces siloed systems with one flexible engine that keeps you in control of revenue, experiences, and growth.

Launch new subscription services in weeks, not months

Unlock a configurable catalog and agile billing engine so product teams can test, launch, and iterate without waiting on long IT projects. 

  • Configure plans, bundles, and promotions once and reuse them across channels

  • Support trials, freemium, upgrades, downgrades, and add-ons with no custom code 

  • Roll out changes confidently with guardrails, versioning, and clear audit trails 

Consolidate subscription, usage, and partner billing on one platform

Bring every recurring and event-based charge into a single source of truth for customers, partners, and finance. 

  • Support subscription, usage-based, hybrid, and multi-party billing in one solution 

  • Handle complex hierarchies, shared accounts, and multi-entity invoicing with ease 

  • Automate revenue sharing, settlements, and taxation to reduce leakage and manual work 

Make billing experiences clear for customers and simple for teams

Give customers and agents the transparency they expect — and your business the automation it needs.

  • Provide accurate, easy-to-read bills and real-time balances across channels 

  • Empower self-service for subscription changes, payments, and disputes

  • Automate workflows for renewals, collections, adjustments, and refunds to lower OPEX

Close the gaps that silently erode recurring revenue

Use built-in controls, automation, and analytics to catch missed charges, errors, and failures before they hit your bottom line. 

  • Enforce consistent rating, discounts, and taxation with centralized rules 

  • Automate retries, dunning, and adjustments to recover failed or partial payments 

  • Reconcile usage, billing, and payments data to quickly spot and fix discrepancies 

Capabilities

Everything you need to run modern subscription billing

Flexible monetization models

Support subscription, usage, hybrid, and one-time charges on a single platform, with configurable billing cycles, charge timing, and pricing rules. 

Unified rating, billing, and invoicing

Rate events in real time, aggregate charges, and generate accurate invoices that reflect every service, discount, tax, and adjustment. 

Lifecycle automation & revenue assurance

Automate onboarding, renewals, proration, dunning, and collections while enforcing policies that reduce errors and revenue leakage. 

Cloud-native scale and extensibility

Leverage a multi-tenant, cloud-native architecture with open APIs to integrate with your existing stack and scale to millions of subscribers.

Solutions that deliver real results

85%
faster time to launch new digital services and offers
15%
reduction in infrastructure and maintenance costs
with a cloud-native billing platform
80%
fewer third-party vendors,
simplifying your stack and lowering risk
4X
faster rollout
of new features and functions across your subscription portfolio

Confidence built into every subscription

Security

Built on hardened, cloud-native infrastructure with encryption, access controls, and audits to keep every subscription and payment secure.

Integration

Make billing the backbone of your ecosystem, not a silo. Open, API-first integrations connect seamlessly to your other systems to create a single source of truth across every channel.

Implementation

Proven playbooks and adjunct options help you go live quickly, de‑risk migrations, and scale from pilot to full rollout without disruption.

Ready to simplify subscription billing and grow faster?

Talk with our experts about modernizing your subscription billing — from strategy and architecture to launch and migration.

Frequently asked questions