Customer Communications & Operations

Print and Mail

CSG offers industry-leading tools and services for printed statements and other printed communications, helping your business meet customer preferences and drive engagement. With a focus on accuracy, security and efficiency, our print and mail solutions are designed to support your business goals and enhance customer satisfaction.

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Statement printing and mailing services

Even with electronic billing becoming the norm, many consumers still prefer printed bills. This presents a unique opportunity for your company to connect with customers on a personal level. Our comprehensive solutions ensure that your printing and mailing processes are seamless, accurate and timely—driving customer understanding and action. With CSG, you can enhance your overall customer experience, increasing loyalty and trust.

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Benefits of CSG print and mail solutions

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Security and compliance

Our printing service follows protocols and processes that protect customer information. We have security methods in place to protect both the physical space and customer data.

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Accuracy check

We have accuracy mechanisms that ensure each person receives the bill or statement meant for them.

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Dynamic printing

Dynamic printing allows us to customize each statement so customers can receive offers and messages that are relevant to them.

CSG is one of the top 10 first-class mailers with the United States Postal Service (USPS), offering 99.97% production accuracy.

What to look for in a check printing and mailing service

When choosing a service for statement printing and mailing, keep an eye out for the following:

Why choose CSG for statement mailing services?

CSG helps you master the art of omnichannel communication, which includes producing physical statements to send to customers. Our platform works whether you want to communicate with people by email, website, text or traditional mail.

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  • Design statements and communications that drive customer action.
  • Deliver communications on-time, no matter the channel.
  • Determine which communication methods your customers prefer.

A proven customer engagement leader

Leader, Forrester WaveTM: Journey Orchestration Platforms, Q2 2020, Q2 2022, Q2 2024
Leader, SPARK Matrix<sup>™</sup>: Customer Communication Management (CCM), 2022
Leader, SPARK Matrix<sup>™</sup>: Customer Data Platform (CDP), 2022
Marketing Digital Innovation Award, Ventana Research, 2022

CSG mails more than 80 billion documents a year, reaching more than 50% of U.S. households.

Take the next step with CSG

Are you ready to transform your customer communications strategy? Fill out the form below to discover how our print and mail solutions can elevate your business operations. Experience the CSG difference—a partner committed to accuracy, security and exceptional customer satisfaction. Let us help you drive engagement and achieve your business goals. Together, we can turn your customer communications into a powerful growth tool.

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