Awards & Recognition

We don’t do it for the praise, but we’re grateful for the recognition we’ve received for our innovation, culture and more.

2022 Awards and Recognition

A logo for the Forrester Wave Journey Orchestration Q2 2022.

Forrester Wave™: Journey Orchestration Platforms, Q2 2022

CSG was named a Leader in the Forrester Wave™: Journey Orchestration Platforms, Q2 2022 and received top scores in the current offering category, among other criteria.

Badge for 2022 Spark Matrix leader in the Customer Communication Management category

Spark Matrix™: Customer Communication Management (CCM), 2022

CSG was named a Leader in the Spark Matrix™: Customer Communication Management (CCM), 2022, recognized for engagement channels that help “organizations enhance customer engagement.”

Badge for 2022 Spark Matrix leader in the Customer Data Platform category

Spark Matrix™: Customer Data Platform (CDP), 2022

CSG was named a Leader in the Spark Matrix™: Customer Data Platform (CDP), 2022, recognized for its “comprehensive capabilities, including data collection and ingestion, profile unification, segmentation” and other functionalities.

A logo for Forrester Research in green text.

Forrester Wave™: Real-Time Interaction Management, Q2 2022

CSG was named a Contender in the Forrester Wave™: Real-Time Interaction Management, Q2 2022 and was recognized for “expertise in customer journey design and analytics,” among other functionalities.

A badge with blue and green boxes showing CSG's prime rating for sustainability.

ISS ESG Prime Rating

CSG received the “Prime” Institutional Shareholder Services (ISS) Environmental, Social and Governance (ESG) Corporate rating, which is given to companies who receive particularly high scores for their industry based on 100+ sector-specific ESG factors.

'Big Innovation 2022' badge

BIG INNOVATION AWARDS

CSG Xponent is recognized for its robust customer data platform, industry-leading customer journey orchestration, analytics, and proven omnichannel communications and named Best Product in Digital Customer Engagement.

'Great Place To Work' certification badge

GREAT PLACE TO WORK AWARD 2022

CSG is recognized for its commitment to creating an outstanding employee experience and inclusive engagement practices in this year’s Great Place To Work certification.

2021 and Older Awards and Recognition

'Big Innovation 2021' badge

BIG INNOVATION AWARDS

CSG Conversational Artificial Intelligence is recognized for driving a personalized and engaging customer experience and named Best Product in Telecommunications.

CSG Forte logo in black.

FINTECH BREAKTHROUGH AWARDS

Forte recognized by FinTech Breakthrough as the Best Point-of-Sale Company globally.

'Tech Leadership Awards 2021 Winner' badge

TECH LEADERSHIP AWARDS 2021

CSG Ascendon is globally recognized for driving customer agility through next-generation technology and named Best OTT & Streaming Technology.

CNP Customers Choice Award 2021 badge

CNP 2021 CUSTOMERS’ CHOICE AWARD

Forte Named Best E-Commerce Gateway/Platform at Card Not Present Customers’ Choice Award.

Colorado Biz '34th Annual Top Company 2021 Winner' badge

2021 COLORADOBIZ TOP COMPANY AWARD

CSG wins coveted 2021 ColoradoBiz Top Company Award.

'Leading Lights Awards 2021 Finalist' badge

LEADING LIGHTS FINALIST

CSG named a finalist in the “Company of the Year (Public)” and “Outstanding Digital Enablement Vendor” categories of the Leading Lights Awards.

'Pipeline Innovation Award Finalist 2021' badge

2021 PIPELINE INNOVATION AWARDS

CSG named a finalist in the Most Innovative Technology Provider category for the 2021 Pipeline Innovation Awards.

TM Forum Open API Certified badge.

2021 TM FORUM OPEN API CONFORMANCE CERTIFICATION

CSG has achieved Silver TM Forum Open API Conformance Certification.

Gartner Logo

2021 GARTNER MAGIC QUADRANT FOR FIELD SERVICE MANAGEMENT

FSM Has Been Recognized in the Gartner Magic Quadrant For the First Time.

TM Forum 'Catalyst Team Award - Visionary Impact' badge

TM FORUM CATALYST AWARD

CSG and project partners received a TM Forum Catalyst Award for Visionary Impact, focused on cross-industry marketplace for CSP collaboration (Phase 3).

'Most Innovative Product/Service Provider (Vendor) 2021' badge

TELECOM REVIEW EXCELLENCE AWARDS

CSG was named the Most Innovative Product/Service Vendor at the 2021 Telecom Review Excellence Awards, recognized for our cloud-first architecture.

FROST & SULLIVAN 2021 ASIA-PACIFIC OSS/BSS PRODUCT LEADERSHIP AWARD

CSG recognized for its agile, end-to-end revenue management suite and ability to enhance customers’ experiences.

2021 Award Winners badge

XPLOR 2021 TECHNOLOGY AND APPLICATION OF THE YEAR AWARD WINNER

CSG was awarded an honorable mention at Xplor Conference for the “CSG Experiences Practice” a dynamic approach that leverages holistic data analysis to create tangible insights allowing companies to better know their customer and deliver exceptional experiences.

'Forrester Wave Leader 2020 Journey Orchestration Platforms' badge

FORRESTER WAVE™: JOURNEY ORCHESTRATION PLATFORMS, Q2 2020

Kitewheel, a CSG company, is a leader in the Forrester Wave™️: Journey Orchestration Platforms, Q2 2020.

Frost Sullivan 'Best Practices Award 2021' badge

2020 GLOBAL 5G MONETIZATION NEW PRODUCT INNOVATION AWARD

Frost & Sullivan selects CSG as the winner for their 2020 Global 5G Monetization New Product Innovation Award.

CSG MS Partner of the Year

MICROSOFT 2020 PARTNER OF THE YEAR WINNER

CSG is recognized for providing outstanding solutions and services in the Media and Communications industry, residing in the Azure cloud.

'PACE ACX Virtual Technovation Award 2020' badge

2020 PACE ACX VIRTUAL REMIX TECHNOVATION AWARD

CSG Visual Connect wins the PACE Technovation award at the ACX Virtual Remix

Verdantix 'Smart Innovator Award' badge

CSG FSM VERDANTIX AWARD WINNER

CSG Field Services Management was awarded the Verdantix Smart Innovator Award in 2020. Results here.

Gartner Logo

2019 GARTNER MAGIC QUADRANT FOR INTEGRATED REVENUE AND CUSTOMER MANAGEMENT FOR CSPS

CSG has Again Been Recognized as a Gartner Magic Quadrant Leader.

2019 10 Best Performing Field Service Solution Providers Award

THE 10 BEST PERFORMING FIELD SERVICE SOLUTION PROVIDERS 2019

CSG Field Service Management was featured in Insights Success Magazine’s “The 10 Best Performing Field Service Solution Providers 2019.”

2019 Cablefax Tech Award Winner

2019 CABLEFAX TECH AWARD WINNER

CSG Ascendon Awarded “Best Cloud Solution”

2019 Streaming Media Award

THE 2019 STREAMING MEDIA 50

CSG was selected as one of 50 companies that matter most in online video in 2019. The Streaming Media 50 highlights companies doing the most important and innovative work in online video.

2019 Cablefax Tech Award Winner

2018 CABLEFAX TECH AWARD WINNER

Ascendon IoT named Best IoT Product or Service

2018 Compass Intelligence Awards

2018 COMPASS INTELLIGENCE AWARDS

CSG Field Service Management Named Top B2B Mobile Application for Workplace Productivity.

2018 Pipeline Innovation Awards

2018 PIPELINE INNOVATION AWARDS

CSG Named Editor’s Choice

2018 CSI Awards

CSI AWARDS 2018 FINALIST

CSG Ascendon Named Finalist in Best Mobile TV Technology or Service Category

2018 Frost Sullivan Best Practices Award

FROST & SULLIVAN 2018 BEST PRACTICES AWARD

For the second year in a row, CSG’s Wholesale Business Management Solution (WBMS) was recognized by Frost and Sullivan.

TVB Europe Best of Show at IBC

For the second year in a row, CSG’s Wholesale Business Management Solution (WBMS) was recognized by Frost and Sullivan

The Ascendon Platform from CSG Named Best of Show in the Delivery Category.

2017 CSI Awards

2017 CSI AWARD WINNER

Ascendon named Best content-on-demand solution

2017 Pipeline Innovation Award Runner-up

2017 PIPELINE INNOVATION AWARD RUNNER UP

CSG International has Been Selected as a Runner Up in Pipeline’s 2017 Innovation Awards Program

2017 Streaming Media Award

2017 STREAMING MEDIA 100

CSG named one of The 100 Companies That Matter Most in Online Video in 2017

2017 TM Forum Excellence Award Finalist

2017 TM FORUM EXCELLENCE AWARD FINALIST

CSG International was a Finalist in Outstanding Contribution to Enabling Improved Business Agility

2017 Frost Sullivan Best Practices Award

FROST & SULLIVAN 2017 BEST PRACTICES AWARD

CSG’s Wholesale Business Management Solution (WBMS) was recognized for leading in the interconnect and settlments market by Frost and Sullivan.

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