
Monetize the network and own every experience
Connect how you quote, order, deliver, bill, and engage customers on a single telecommunications platform.
CSG Solutions for the Next Generation of Telecom
Get ready for the next generation of telecom
CSG brings billing, payments, and customer engagement together in one AI-powered platform so you can deliver exactly what your customers expect, every time.
Turn network investment into sustainable growth
Launch profitable services at the speed of demand
Don’t let legacy billing systems dictate your roadmap. From complex B2B2X bundles to 5G slicing, our converged charging and billing lets you spin up new offers in days, not months.
Capture revenue from every stream and keep your cash flow moving as fast as your data.
Increase profitability through prompt, accurate billing and reconciliation of incoming invoices.
Protect revenue with automated quality and fraud testing solutions.

Enable operators to manage complex quotes easily
Structure enterprise deals faster with accuracy, scale, and AI-driven intelligence built for telecom.
Handle B2B telecom sales with guaranteed consistency and accuracy.
Gain the flexibility to create deals as unique as your customers.

Turn anonymous subscribers into loyal followers
Your customers expect you to understand them and their needs. Use real-time data to stay one step ahead of their next move.
Right-size your customers’ data plans or solve service issues before they call.
Turn bill confusion into bill clarity.
Transform generic email blasts into hyper-relevant conversations.

Scale your ecosystem without breaking your ops
The 5G economy is a team sport. We handle the complex backend reconciliation so you can focus on building the marketplace.
Get one integrated platform that centralizes the entire digital partner lifecycle.
Seamlessly onboard, manage, and settle with thousands of partners—from streaming services to roaming partners to IoT innovators.
Automate the invoice capture and reconciliation process.
Effectively verify traffic, resolve disputes quickly, and prevent revenue leakage.

Collect subscriber payments in the channels they prefer
Give your subscribers the ability to pay seamlessly online, in-person, and by phone using ACH, credit and debit cards, and digital wallets.
All payment channels and transaction data feed directly into CSG Payments.
Manage the entire payment lifecycle in one centralized dashboard providing unified real-time reporting, automated dispute and chargeback management, refunds, and backend reconciliation across all channel
Trigger intelligent, real-time actions, such as proactive payment reminders.

Real results for telecom leaders across the globe
Make complex orders easy from quote to fulfillment
Design, price, and approve complex quotes, then transition them into executable orders.


Recognized for excellence

Business Intelligence Group Winner for Artificial Intelligence Excellence Award, 2026
CSG Xponent's Artificial Intelligence Excellence Award recognizes our cutting-edge AI capabilities in customer experience and engagement.

Forrester Wave™: Merchant Payment Providers, 2024
CSG included in the Forrester Wave for Merchant Payment providers, highlighting our ACH processing and optimization services.
Certainty with every transaction
For more than 40 years, we’ve anchored the critical infrastructure of global giants. We safeguard billions of transactions daily, delivering the unshakeable reliability your revenue demands.

Ready to lead the next era of telecom?
Stop letting legacy systems hold you back. Connect with our experts to see how CSG helps telecom leaders modernize billing, elevate CX, and monetize new networks at scale.
Frequently asked questions

Related resources

Top 10 Global Operator Chooses CSG to Unify B2B Operations Worldwide

CSG Named a Major Player in the 2025-2026 IDC MarketScape

2026 Simplification Playbook: Your Guide to Reducing Complexity with Confidence



