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NEC and Netcracker Complete Acquisition of CSG Systems. The integration of CSG with Netcracker creates a more comprehensive and unified digital platform.Learn More
Monetize the network and own every experience
Telecommunications

Monetize the network and own every experience

Connect how you quote, order, deliver, bill, and engage customers on a single telecommunications platform.

CSG Solutions for the Next Generation of Telecom

Get ready for the next generation of telecom

CSG brings billing, payments, and customer engagement together in one AI-powered platform so you can deliver exactly what your customers expect, every time.

Solutions

Turn network investment into sustainable growth

Launch profitable services at the speed of demand

Don’t let legacy billing systems dictate your roadmap. From complex B2B2X bundles to 5G slicing, our converged charging and billing lets you spin up new offers in days, not months.

  • Capture revenue from every stream and keep your cash flow moving as fast as your data.

  • Increase profitability through prompt, accurate billing and reconciliation of incoming invoices.

  • Protect revenue with automated quality and fraud testing solutions.

Enable operators to manage complex quotes easily

Structure enterprise deals faster with accuracy, scale, and AI-driven intelligence built for telecom. 

  • Handle B2B telecom sales with guaranteed consistency and accuracy.

  • Gain the flexibility to create deals as unique as your customers.

Turn anonymous subscribers into loyal followers

Your customers expect you to understand them and their needs. Use real-time data to stay one step ahead of their next move.

  • Right-size your customers’ data plans or solve service issues before they call.

  • Turn bill confusion into bill clarity.

  • Transform generic email blasts into hyper-relevant conversations.

Scale your ecosystem without breaking your ops

The 5G economy is a team sport. We handle the complex backend reconciliation so you can focus on building the marketplace.

  • Get one integrated platform that centralizes the entire digital partner lifecycle.

  • Seamlessly onboard, manage, and settle with thousands of partners—from streaming services to roaming partners to IoT innovators. 

  • Automate the invoice capture and reconciliation process.

  • Effectively verify traffic, resolve disputes quickly, and prevent revenue leakage.

Collect subscriber payments in the channels they prefer

Give your subscribers the ability to pay seamlessly online, in-person, and by phone using ACH, credit and debit cards, and digital wallets.

  • All payment channels and transaction data feed directly into CSG Payments.

  • Manage the entire payment lifecycle in one centralized dashboard providing unified real-time reporting, automated dispute and chargeback management, refunds, and backend reconciliation across all channel

  • Trigger intelligent, real-time actions, such as proactive payment reminders.

Real results for telecom leaders across the globe

900+
enterprise customers
85+
countries
80+
languages supported
300B+
interactions managed
Products

Make complex orders easy from quote to fulfillment

Design, price, and approve complex quotes, then transition them into executable orders.

Explore CSG Quote & Order
Create accurate quotes that convert straight into orders.
Security

Certainty with every transaction

For more than 40 years, we’ve anchored the critical infrastructure of global giants. We safeguard billions of transactions daily, delivering the unshakeable reliability your revenue demands.

Ready to lead the next era of telecom?

Stop letting legacy systems hold you back. Connect with our experts to see how CSG helps telecom leaders modernize billing, elevate CX, and monetize new networks at scale.

Frequently asked questions