Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.
A wide variety of industries partner with CSG to succeed.
Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.
Partner with CSG to solve your biggest business challenges.
Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
Access Gartner's 2025 Market Guide for CSP Revenue Management & Monetization Solutions. Learn how CSG is recognized among 19 leading vendors shaping the future of CSP monetization, revenue management, and network strategies.
Customer Story
Optimize your outbound voice campaigns to build trust and reduce churn. Learn how one insurance provider retained millions in annu…
Webinar
A global top-five bank wanted to streamline their process for notifying customers who had paid off their mortgages.
Buyer's Guide
Learn why generic CPQs are falling short for CSPs and how an effective system can both mitigate losses and set them up for future …
Automate field operations with CSG Field Service Management: 70%+ automated dispatch, 4× fewer route areas, +1 job/tech/day, and …
A financial services provider gained a 360-degree view of the customer across channels—then used it to capture more payments, mo…
Learn how leading telco PLDT boosted customer satisfaction, accelerated collections and lowered costs by modernizing and simplifyi…
Explore how CSPs are moving beyond the hype and applying AI to solve real-world challenges to boost profitability, accelerate inno…
Industry Report
Recent Appledore research revealed that existing CPQ systems fall short for CSPs, meeting less than 75% of their needs. Discover t…
Learn how a leading U.S. grocery chain grew engagement and revenue with smarter email marketing.
Discover how to fix hidden CX breakdowns using your existing data and AI. Spot friction in billing, payments, and more—before cu…
Video
Discover how AI-powered recommendations help Communications Service Providers deliver hyper-personalised offers, launch services f…
