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Monetize any model, including consumer, B2B, or B2B2X, from one full‑stack solution for charging, billing, customer management, and revenue sharing.
Increase revenue with personalized, relevant deals for customers, and see less leakage via better collections.
Resolve issues and personalize offers instantly with a unified 360° customer view.
Reduce time-to-market, cost of failure, and operational expenditures (OpEx).
Generate more revenue fast with catalog-driven functionality and no-code product introductions.
Increase customer and employee satisfaction with productive calls, leading to lower call-handling time and reduced contact center staff attrition.
Reduce deployment costs, timescales, and risk by accessing pre-built customer journeys, pre-integration, and out-of-the-box configuration.

Instantly turn your best ideas into live products across fixed, 4G and 5G networks.
Deploy real-time charging, rating, and policy controls for any network equipment you have.
Support any charging scenario you can think of, whether usage based, recurring, one-off or something new.
Upsell and cross-sell products with personalized recommendations based on a customer’s account behavior.

Grow your enterprise line of business without homegrown technology holding you back.
Rate events in real time or in batch, agnostic of network or service.
Easily model multi-level corporate account structures.
Automatically generate hundreds of thousands of invoices—each customizable to stakeholders’ currency, language, and more.
Collect outstanding payments with configurable treatment workflows and payment plans.
Accept any payment method and export aggregated payment data to your general ledger.

Streamline ecosystem management with zero-touch processes from onboarding to activation to settlement and reconciliation.
Minimize capital expense and limit operational impact by easily integrating with your existing BSS applications.
Cloud-native and standards-based (ODA), CSG Encompass is built for TM Forum conformity so you can launch and scale products faster.
Use dynamic, cloud-ready open APIs to plug into partners, channels, and ecosystems without custom one-off integrations.
Connect seamlessly into your current BSS, OSS, and adjacent systems to reuse investments while modernizing at your pace.
Informed by global standards including ISO 27001:2013 and NIST 800-53, with TLS 1.2 and OAuth 2.0 for REST APIs.
PLDT saw a 68% reduction in bill run time (from 38 hrs down to 12 hrs).
Spark NZ accelerated new feature and function deployment by over 75% (from months to weeks).
Stop letting legacy systems slow your enterprise growth. Talk to our experts to see how CSG Encompass simplifies complex hierarchies, partner settlements, and 5G monetization.