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Wholesale & Partner Management

Streamline Every Part of the Partner Journey

Want to grow your partnerships? Manual systems and processes won’t work. Rapidly innovate with telcos and techcos by implementing CSG’s wholesale and partner management solutions.

Make every partnership profitable

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Increase revenues with digital services

Build ecosystems and monetize any connected digital service, from autonomous cars to virtual reality. Co-sell/resell partner solutions and earn a share of the profits.

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Reduce costs by working more efficiently

Get partners up and running immediately with zero-touch onboarding and automated processes. Scale as fast as your business demands with cloud SaaS deployment options.

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Protect your margins with service assurance

Keep customers happy (and fraudsters frustrated) with automated quality testing and fraud detection. Run manual or automatic tests to get a real-time view of network quality and security.

Real Results for Global Telcos

Grow your partnerships without limits

Build new revenue streams by expanding into new markets and partner ecosystems.

Explore CSG Digital Partner Management
  • Make it easy for any partner to join your ecosystem with seamless onboarding, catalog ingestion, account management and self care.
  • Build strong relationships with your partners by letting them view real-time traffic and statement data.
  • Pay partners and get paid faster with automated rating and dispute reconciliation.
  • Easily integrate with other partner platforms using REST APIs for common billing functions (agreements, payment check, etc.).
  • Manage the entire digital partner lifecycle centrally with one solution—available on-premises or in the cloud

Improve margins with streamlined, automated routing

Buying is one of the most complicated processes in international wholesale; stay on top of changing supplier rates and automatically act on the best agreements with CSG Route.

  • Get a complete view of all agreements and routes to identify the most profitable rates.
  • Analyze supplier rates against actual traffic, estimated costs based on routing and your own cost base to find the right route.
  • Select the best carrier to route traffic to based on service, destination, origin and time bands.
  • Create routing algorithms to optimize for lowest-cost routing, overflow routes, margin per destination and more.
  • Create and manage deals with your partners and monitor performance against agreed-upon targets.

Always deliver quality service for subscribers

Automatically verify quality and detect fraud on your networks so subscribers can always connect to what matters most.

Discover CSG Assure
  • Go beyond preventing fraud and start blocking it with combined active and passive testing.
  • Identify and prevent various fraud schemes including SIM box/illegal bypass, Wangiri, false answer supervision, IRSF and more.
  • Keep your network secure while you sleep with 24/7 end-to-end service level monitoring.
  • Monitor critical quality of service features like Mean Opinion Score (MOS) in real time.
  • Get peace of mind with proven solutions used by more than 150 operators worldwide.
  • By leveraging the power of the cloud, our teams have the underlying billing, rating, and charging capability needed to sell MVNO and IoT solutions both now and into the future.

    Joe Parker, CEO, CKH Innovations Opportunities Development

  • With CSG, we have modernized the way we collect data from the network and injected the agility and scalability we need to react to emerging business opportunities quickly.

    Alexander Panov, CFO, GMS

  • Using CSG’s digital wholesale solution suite, we can increase quality, speed, and responsiveness for our customers, while driving efficiencies through development and process improvements.

    Tone Snellingen, Chief Sales Officer, Telenor Global Services

Tired of inefficient, manual processes?

Spend less time on manual tasks and more time building your partner business.