Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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APAC CSP Boosts Efficiency of Enterprise Operations with CSG

Customer Story | 1.5 MB

A leading communications service provider (CSP) headquartered in the Asia-Pacific region realized the importance of overhaul ...

The Ecosystem Playbook for CSPs

eBook | 6.3 MB

The Ecosystem Playbook for CSPs is an exciting TM Forum catalyst project featuring Saudi Telecom as project champion along w ...

Customer Journey Orchestration for Marketers

eBook | 7.4 MB

Today’s customers demand easy, seamless experiences from brands. And oftentimes, it falls on marketers to ensure they get ...

EXPLORING YOUR CUSTOMER JOURNEY

Data Sheet | 2.5 MB

To deliver competitive customer experiences (CX) in the digital age, brands need to create customer journeys that are seamle ...

Monetizing The Enterprise: 6 Ways to Capture The B2B Opportunity

eBook | 15.0 MB

Today, more than half of all communications service providers (CSPs) globally get 90 percent of their revenue from B2C. But the future looks quite ...

Webinar Recording: Driving CX Initiatives Through AI and Analytics

Video

Hear from Dave Bukovinsky, CSG’s Executive Director of Product Management, as he discusses the impact of artificial intelligence (AI) and analyti ...