Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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CSG Service Contract Management

Data Sheet | 1.6 MB

As a warranty provider, you’re too often left in the dark. Are you pulling all the right information to service the claims? Are servicers showing ...

CSG Policy Management Solution: Monitor, Control and Monetize

Brochure | 1.6 MB

Effective data management and policy control is at the core of delivering the experiences that customers demand, with real-time integration of defi ...

CSG USSD Gateway: Deliver Real-Time, Interactive Content and Services for All Subscribers

Brochure | 1.4 MB

As subscribers seek new services and experiences, operators are looking for ways to increase revenues and decrease churn. But if subscribers in eme ...

Home Security Firm Drives Customer Response with CSG Direct-Mail Campaign

Customer Story | 442.1 KB

A home security company had two million customers who, due to a regulatory change, would lose their service unless they scheduled an equipment upgr ...

Tier 1 Quad-Play Operator Solves a Kiosk Shutdown with CSG’s Quick Response

Customer Story | 356.7 KB

Picture this: you’re updating the software in the kiosks your customers use in your store locations. But a misstep in your protocols knocks 83 of ...

2021 Telecom Review Panel Recording

Video

Hear from CSG’s SVP & Head of EMEA, James Kirby about his insights on the growing potential of 5G and how it will ...