Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Workforce Management

Data Sheet | 3.2 MB

If there’s one thing CSG understands it is this: your organization can’t make informed decisions by looking in the rear-view mirror. While othe ...

Technician Management

Data Sheet | 269.3 KB

CSG Field Service Management supports field service organizations with industry-leading tools and gives field workforce managers the power to align ...

Real Time Traffic

Data Sheet | 922.4 KB

CSG Field Service Management real-time traffic functionality will trigger alerts based on traffic events in the area, allowing technicians to deter ...

CSG Field Service Management CX Features

Data Sheet | 423.1 KB

Without a modern back-office to choreograph the entire service journey, it’s no wonder why customer satisfaction scores remain low, particularly ...

Field Service Management Overview

Brochure | 1.9 MB

We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during ...

CSG Field Service Management – Future-Ready Evolution

Video

Workforce Express has been helping the BC&S Industry better serve its customers for 20+ years. Chad Dunavant discusses the evolution of the sol ...