Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Webinar: Thriving in a World of On-Demand Customer Expectations

Video

Thriving in a World of On-Demand Customer Expectations

Session description

Until recently, th ...

DIGITAL TRANSFORMATION WORLD SERIES 2020

Video

SESSIONS:

Case study: Leap-frogging the market with cloud native efficiencies

HEAR ...

5 Core Competencies You Need for Digital Transformation

eBook | 11.4 MB

Digital transformation starts with a focus on the customer and customer needs. Based on what customers’ needs are, compani ...

Webinar: How to Build a Business Case for AI

Video

AI technology is changing the face of customer communications and allowing enterprises to leverage this technology to gain o ...

Digital Leadership Roundtable: Driving innovation in the B2B market

Video

The B2B segment is poised for growth but communications service providers (CSPs) need to adapt by evolving their business architecture and models, ...

Webinar: Top Questions to Ask in Your RFP for Conversational AI or Chatbots

Video

Conversational AI is a critical capability as organizations accelerate their digital transformations to agilely deliver a co ...