Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Context Is Key: How to Break Through The Notification Noise to Drive Customer Engagement

eBook | 12.4 MB

Today, batch-and-blast mass communications are no longer good enough. Improving customer engagement now requires context-dri ...

Monetizing the Multinational Corporation

White Paper | 622.7 KB

Multinational corporations (MNCs) are some of the best enterprise customers for leading CSPs.

To add value and drive ...

Maximizing Mobile: 5 Field Service Challenges To Tackle With Your Mobile App And Platform

eBook | 2.2 MB

The mobile device—it’s become the tool no field service professional can do their job without. And chances are they can ...

Field Service Management Solutions Overview

Data Sheet | 870.2 KB

How do you leverage data-driven insights to transform your business processes and remove costs while simultaneously improvin ...

Field Service Management Workforce 360 Datasheet

Data Sheet | 2.8 MB

Everyone wants the field technician to be their personal product expert, sales rep, inventory management specialist, and cus ...

Digital Marketplaces are key for driving 5G Growth

Video

Liz Bauer, CSG’s Chief Customer and Marketing Officer, discusses why digital commerce platforms like CSG Encompass are ...