Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Customer Success Story: Service Electric Cablevision

Customer Story, Video

Sam Haulman, Service Electric Cablevision talks about his relationship with CSG and how Field Service Management  is helping the company achieve b ...

IoT Monetization Strategies: Real Activity Beyond Major Players

Industry Report | 361.6 KB

This Heavy Reading white paper, sponsored by CSG, explores the importance smaller CSPs place on the Internet of Things (IoT) and why they feel the ...

3 Ways to Incorporate Print Into Your Digital Transformation

eBook | 19.0 MB

Over 40 percent of businesses have already moved to a digital-first approach for customer experience as they undergo a digital business transformat ...

CX Day: What Good CX Means to CSG

Video

CSG Customer Experience Lead Jamie Vibber explains why good customer experience matters to us and our customers, and 5 steps we take to deliver goo ...

IBC 2019 | Paul Dragnonetti on His Ascendon Showcase

Video

Paul Dragnonetti recaps his presentation on personalisation and how Ascendon is helping customers mionetise at scale.