Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Find the Right Path to Your B2B2X Success

eBook | 2.5 MB

How can you handle the complexity of managing, delivering and controlling multi-faceted B2B2X services?

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CSG Marketing Services

Brochure | 847.0 KB

Effectively reaching today’s customer isn’t as simple as suppressing one channel. It requires a thoughtful omni-channel approach while also not ...

Webinar – The 3 Phases of a Customer Journey-Centric Transformation

Video | 79.6 KB

To become customer journey-centric, it requires a change in the DNA of your organization at every level of the business. Jou ...

CSG Advanced Convergent Platform Brochure

Brochure | 4.4 MB

Evolving technology is driving change. New opportunities are being enabled by rollouts of network technologies such as fiber ...

5 Billing Statement Sins that Could Be Damaging Your Customer Experience

eBook | 2.2 MB

Bill design can make or break an organization’s billing experience. How customer-centric are the bills they’re sending o ...

CSG Named a Leader in SPARK Matrix: Customer Communications Management (CCM)

Industry Report | 1.6 MB

CSG Named a Leader in SPARK Matrix 

Customer Communication Management,