Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Maximizing the Value of Communication Datasheet

Data Sheet | 652.1 KB

From design to delivery, CSG solutions help customers maximize the value of their print and digital communications.

T ...

Intent-Based Call Routing Video Overview

Video

Learn more about Intent-Based Call Routing through CSG’s Intelligent Automation for the Contact Center solution.

CSG Dash Datasheet

Data Sheet | 1.2 MB

Is your company drowning in data? From wearables and health sensors to smart vehicles, smart cities and connected homes, the amount of data generat ...

Context Is Key: How to Break Through The Notification Noise to Drive Customer Engagement

eBook | 12.4 MB

Today, batch-and-blast mass communications are no longer good enough. Improving customer engagement now requires context-dri ...

Monetizing the Multinational Corporation

White Paper | 622.7 KB

Multinational corporations (MNCs) are some of the best enterprise customers for leading CSPs.

To add value and drive ...

Maximizing Mobile: 5 Field Service Challenges To Tackle With Your Mobile App And Platform

eBook | 2.2 MB

The mobile device—it’s become the tool no field service professional can do their job without. And chances are they can ...