Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
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Don’t Let Customers Ghost Your Brand: Keeping Brand Loyalty Alive With An Omnichannel Strategy

eBook | 2.7 MB

Just like “ghosting” in the social sense, customers can abandon your brand for reasons you don’t know. But you can learn why customers ghost ...

Customer Experience in Telecoms: CX Experts Insights eBook

eBook | 2.9 MB

While the Covid-19 pandemic has caused significant disruption to the ability of telecoms providers to meet the needs of thei ...

CSG Assure Contact Center

Data Sheet | 4.3 MB

Ensure customer satisfaction is at the frontline of customer communication.

CSG is ready to help you test your contact center today. Are you ...

CSG Configure, Price and Quote

Data Sheet | 592.4 KB

5G and IoT, as well as new multi-party business models such as B2B2X will accelerate the need for sophisticated and integrated catalog driven CPQ,< ...

CSG Order Management

Data Sheet | 819.6 KB

5G and IoT, as well as new multi-party business models like B2B2X will accelerate the need for sophisticated and integrated catalog driven CPQ, ord ...

CSG Catalog

Data Sheet | 801.8 KB

5G and IoT, as well as new multi-party businessmodels such as B2B2X will accelerate the need for sophisticated and integrated catalog driven CPQ, o ...