Resources

Empowered business decisions demand clear insights and information. As a collaborative partner, CSG has the insights, tools and resources you need to stay ahead of critical business trends.
  • By Type
  • By Capability
  • By Portfolio

Kitewheel, a CSG company, Is A Leader In The Forrester Wave™️: Journey Orchestration Platforms, Q2 2020

Industry Report

Kitewheel, a CSG company, is proud to be a Leader in The Forrester Wave™️: Journey Orchestration Platforms, Q2 2020.

...

Kitewheel – State of the Customer Journey

Industry Report | 11.5 MB

Kitewheel, a CSG company, tracked nearly 10 billion customer journey interactions in 2020. The State of Customer Journey Rep ...

10 5G Use Cases to Monetise in Asia-Pacific

White Paper | 6.5 MB

Today, CSPs in Asia-Pacific are trialing different 5G use cases, and the future looks full of even more opportunity. In this ...

Digital Leadership Summit Recording: Monetizing digital services of the future 

Video

Digital Leadership Roundtable with TM Forum

Agenda:

    ...

Analysys Mason Survey Results 2021: Large enterprises’ signal high demand for communication and IT services

Industry Report | 2.0 MB

CSG recently commissioned an Analysys Mason survey to explore how well-positioned communication service providers (CSPs) are to meet future enterpr ...

Webinar Recording: Digital Wholesale Management + SaaS

Video

The wholesale market changes rapidly, with new regulations showing up as often as new competitors. Operators need a wholesal ...