Showing up for customers has never been easier
Transform your field service team into a customer satisfaction machine. Enable more same-day appointments, proactive customer communication, cost-saving automation and more.
Tier 1 North American Cable Provider Improves CX with CSG
Maximizing Mobile: 5 Field Service Challenges To Tackle with Your Mobile App and Platform
What can a mobile app do to help your employees thrive in today’s field service environment? Everything from simplifying their tasks to making customers happier.Download the eBook
What new efficiencies will you unlock?
CSG Visual Connect
- No integration or installation required—your organization and customers can use it right away
- Technicians and agents can mark up images and send them to customers for additional guidance
- Keep a knowledge base of marked-up images for recurring issues
CSG Workforce 360
- Boost workforce efficiency by eliminating manual processes
- Work both online and offline
- Equip technicians with a 360-degree view of work order history
- Break down data silos by integrating any system
- Customize our no-code platform to reflect your workflows