Female doctor with clipboard talking with man who is on his phone
CSG Healthcare Solutions  

Engage patients when it matters most

Guide patients to better outcomes using omnichannel communications that keep them engaged in their care. They’ll receive the right message at the right moment, on any channel.

Introducing CSG Xponent Ignite

Don’t have the time to map out every customer journey from scratch? We’ve got you covered. With a holistic maturity model, ROI calculator and library full of industry-specific, prebuilt journeys, building customer journeys has never been easier.

Read the press release
Introducing CSG Xponent Ignite

Start improving patient journeys today

Don’t have the time to map out every patient journey from scratch? CSG Xponent Ignite comes with dozens of prebuilt journeys designed with healthcare industry best practices in mind, so you can roll out proven journeys from Day 1. Where you take them next, is up to you.

Start the journey
Start improving patient journeys today

Deliver Extraordinary Patient Experiences

Send notifications that get patients to act, whether it’s showing up for appointments or managing chronic conditions. This eBook shows you how.
Get the eBook

3 Steps to Ensure Healthcare Payment Security

Ninety-five percent of patients want to pay bills online, but only 20% of healthcare organizations have the infrastructure to support that. Here’s how they can accept digital payments securely and effectively.
Get the eBook

Communication Design & Delivery

Craft and send personalized messaging to patients however they prefer to receive it—digital and print—leveraging industry-leading tools, facilities and expertise.
Learn more
  • Design and personalize billing statements and other digital and print communications for increased engagement
  • Deliver consistent communications across multiple channels
  • View real-time reporting to understand patients’ communication preferences and optimize strategies
  • Simplify document archival and retrieval, both short and long term

Ready to achieve extraordinary PX?

Deliver stress-free patient experiences that drive patient engagement, care plan adherence, and revenues within your organization. We have digital solutions that fit your compliance needs and integrate with your EHR.