Engage patients when it matters most
Guide patients to better outcomes using omnichannel communications that keep them engaged in their care. They’ll receive the right message at the right moment, on any channel.
Introducing CSG Xponent Ignite
Don’t have the time to map out every customer journey from scratch? We’ve got you covered. With a holistic maturity model, ROI calculator and library full of industry-specific, prebuilt journeys, building customer journeys has never been easier.
Start improving patient journeys today
Don’t have the time to map out every patient journey from scratch? CSG Xponent Ignite comes with dozens of prebuilt journeys designed with healthcare industry best practices in mind, so you can roll out proven journeys from Day 1. Where you take them next, is up to you.
Perfect the experiences around your care
Streamline processes with easy EHR integration
A seamless EHR integration (e.g., EPIC) helps your organization deliver frictionless patient experiences across your value-based care model.
Deliver Extraordinary Patient Experiences
Send notifications that get patients to act, whether it’s showing up for appointments or managing chronic conditions. This eBook shows you how.
3 Steps to Ensure Healthcare Payment Security
Ninety-five percent of patients want to pay bills online, but only 20% of healthcare organizations have the infrastructure to support that. Here’s how they can accept digital payments securely and effectively.
Communication Design & Delivery
Craft and send personalized messaging to patients however they prefer to receive it—digital and print—leveraging industry-leading tools, facilities and expertise.
- Design and personalize billing statements and other digital and print communications for increased engagement
- Deliver consistent communications across multiple channels
- View real-time reporting to understand patients’ communication preferences and optimize strategies
- Simplify document archival and retrieval, both short and long term
Ready to achieve extraordinary PX?
Deliver stress-free patient experiences that drive patient engagement, care plan adherence, and revenues within your organization. We have digital solutions that fit your compliance needs and integrate with your EHR.