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CSG Healthcare Solutions  

Engage patients when it matters most

Guide patients to better outcomes using omnichannel communications that keep them engaged in their care. They’ll receive the right message at the right moment, on any channel.

Introducing CSG Xponent Ignite

Don’t have the time to map out every customer journey from scratch? We’ve got you covered. With a holistic maturity model, ROI calculator and library full of industry-specific, prebuilt journeys, building customer journeys has never been easier.

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Introducing CSG Xponent Ignite

Start improving patient journeys today

Don’t have the time to map out every patient journey from scratch? CSG Xponent Ignite comes with dozens of prebuilt journeys designed with healthcare industry best practices in mind, so you can roll out proven journeys from Day 1. Where you take them next, is up to you.

Start the journey
Start improving patient journeys today

Perfect the experiences around your care

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Demystify patient journeys with notifications

Patients will always know what happens next. Send proactive, personalized notifications at their moment of need. Enable easy self-service and two-way communication on their preferred channel.
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Simplify how you take and manage payments

Let patients pay the way they want—online, in-person or by phone. With CSG Forte, you’ll add convenience for them without adding complexity for you.

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Streamline processes with easy EHR integration

A seamless EHR integration (e.g., EPIC) helps your organization deliver frictionless patient experiences across your value-based care model.

Deliver Extraordinary Patient Experiences

Send notifications that get patients to act, whether it’s showing up for appointments or managing chronic conditions. This eBook shows you how.
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3 Steps to Ensure Healthcare Payment Security

Ninety-five percent of patients want to pay bills online, but only 20% of healthcare organizations have the infrastructure to support that. Here’s how they can accept digital payments securely and effectively.
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Communication Design & Delivery

Craft and send personalized messaging to patients however they prefer to receive it—digital and print—leveraging industry-leading tools, facilities and expertise.
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  • Design and personalize billing statements and other digital and print communications for increased engagement
  • Deliver consistent communications across multiple channels
  • View real-time reporting to understand patients’ communication preferences and optimize strategies
  • Simplify document archival and retrieval, both short and long term

Ready to achieve extraordinary PX?

Deliver stress-free patient experiences that drive patient engagement, care plan adherence, and revenues within your organization. We have digital solutions that fit your compliance needs and integrate with your EHR.