Working hard to make your life easier
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.
That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
We make experiences extraordinary.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.
The impact of our solutions isn't always seen, but it's felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that's CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that's CSG too.
Our inclusion and impact
We're on a journey.
At CSG, we’re committed to building and fostering a diverse, supportive and inclusive work environment where individuality is valued and our people can flourish. We believe our workforce should reflect the world in which we live and that we are stronger because of our differences.
By embracing various backgrounds, attributes, experiences and perspectives, we will help our employees, customers and communities thrive together, while we work toward making social equality a reality.
We deliver real business outcomes.
Our integrated portfolio of solutions enables companies to deeply engage with customers through any channel, successfully monetize customer interactions, and intentionally connect consumers and businesses in a way that is timely, personalized and relevant.
But it's not just our solutions that deliver value for our customers—it's the employees who show up and deliver. We pride ourselves on being easy to do business with and doing what we say we'll do. We're big enough to make a difference and agile enough to help you with any problem, wherever and whenever you need us.