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Configure, Price, Quote
Transform telco B2B sales with AI-powered CPQ services
Configure, price and quote enterprise deals faster with accuracy, scale, and AI-driven intelligence built for telecom. CSG offers CPQ systems designed to handle the complexities of B2B telecom sales, helping you capture growth opportunities.
Capabilities
How our CPQ order solution works
Cut process & deployment times by up to 30%
Spend less time fixing inaccurate quotes and more time helping customers solve pressing business problems.
Brings product, pricing and workflow rules into one place.
Helps teams move from quote to deployment with less back-and-forth.
Keeps sales, product and delivery teams aligned.
Improve offer acceptance by up to 20%
A single catalog ensures consistency and accuracy, boosting customer confidence and satisfaction.
Creates clear, accurate offers customers can trust.
Tailors bundles and pricing to customer needs.
Removes errors and delays that can stall decisions.
Optimize for profitability
Make quick, informed decisions with full visibility of costs and margins. Bundled components remain distinct in reporting for precise sales and performance tracking.
Protects margins with built-in pricing controls.
Gives teams better insight into discounts and deal performance.
Helps focus on the offers and customers that drive the most value.
AI-powered CPQ architecture
Use AI for smarter product recommendations, dynamic pricing, promotions, upselling and faster quote-to-cash processes with our customer engagement CPQ.
Recommends next-best offers and pricing with AI.
Supports changing products, pricing and business models.
Combines AI guidance with trusted business rules.
Benefits
The telco B2B opportunity is here, are you ready?
B2B opportunities are driving the next wave of growth in telecom. But most configure price quote solutions cannot support complex B2B requirements. To capture this growth, operators need a configure price quote solution that can handle:
Complex contracts & pricing
Intricate contract terms, bespoke pricing logic and hierarchical account structures.
Seamless integration
Order management, billing, and partner systems for multi-site enterprise deals.
Rapid & accurate configuration
Fast, automated quote generation and bulk updates for large-scale deals.
Scalability & reliability
Handles complex, global, B2B contracts with cloud-native, catalog-driven control.
Regulatory compliance
Multi-jurisdiction taxation and partner collaboration requirements.
Calculate your telecom CPQ ROI
Use our ROI Calculator to estimate the additional revenue your business could unlock with CSG Quote & Order.
Trusted by global enterprises
33
point increase in NPS score from 30 to 63
One.NZ
30%
faster process and deployment times
VicTrack
$200M+
projected annual OpEx savings
Top 10 global operator
The #1 CPQ & order management platform
The #1 CPQ & order management platform
From Telco to Financial Services, and Complex Enterprises—our CPQ solution delivers faster quotes, tailored pricing and seamless order management —powered by AI.
Security
Built-in trust for a connected world
Digital transformation that’s as safe as it is swift, from secure cloud deployments that protect subscriber data to automated fraud testing that stops revenue leakage before it starts.
Modernize your cable billing and customer care operations
Share a few details about your business, and we’ll connect you with a CSG specialist to discuss how ACP can support your next stage of growth.
Related resources
Strategic insights and forward-looking trends to help you stay ahead of shifting customer expectations.
ebook
The Buyer's Guide to CPQ and Order Management for Telco
See how a telco-specific CPQ system with order management can give you a competitive edge.
report
Appledore Research: Telco-Specific CPQ Systems
Appledore finds 85% of CSPs say their CPQ meets less than 75% of needs, 50% take 3+ days to quote. Discover why a telco-specific CPQ is now a must.
webinar
Tech Talk with CSG: Revolutionizing Telecom with CPQ for CSPs
Leading CSPs are transforming their quote-to-cash processes with advanced Configure, Price, Quote (CPQ) solutions. Learn how.