Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
A wide variety of industries partner with CSG to succeed.
The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
Partner with CSG to solve your biggest business challenges.
Get expert insights into the CPQ landscape and learn why Gartner has recognized CSG as a Niche Player.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
The Gartner® Magic Quadrant™ for Configure, Price and Quote Applications evaluates 16 configure, price and quote (CPQ) vendors and positions them based on their Completeness of Vision and Ability to Execute criteria.
Datasheet
How do telco customers feel about AI-driven customer support? A CSG survey reveals consumer preferences for AI in telecom customer…
Why do so many organizations struggle with customer retention? Because they can’t act on data insights to send effective, loyalt…
Minimize missed appointments and abandoned carts! Boost loyalty with personalized order and service communications. Download the d…
CSG helps your brand deliver what customers need before they realize it. Give your customers quick care experiences that build tru…
It’s time to cut through the digital noise and drive action throughout their billing experience.
Meet customers at critical moments with our SMS solutions. Timely, personalized messages for maximum impact.
Billing errors cost the telecom industry an estimated $50 billion annually (TM Forum). It’s time to rethink how you manage partn…
Every delay in partner onboarding is a delayed revenue opportunity. With Digital Partner Management, you’re empowered to streaml…
Post-acquisition customer engagement is critical—the focus is on keeping customers engaged through personalized recommendations,…
Control communication chaos with a unified customer engagement platform by CSG.
Do you have hidden customer data that is hurting loyalty? Learn how to understand customer behavior, optimize experiences, and dri…
CSG Xponent can support financial institutions to improve revenue, retention, and agent experience with proactive and personalized…
