Industry Report

CSG Named a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q2 2024

CSG has been recognized for achieving the highest placement in strategy and vision collectively.

The Q2 2024 Forrester Wave™ evaluates the leading Customer Journey Orchestration (CJO) Platform vendors, scoring them against 30 comprehensive criteria.

Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.

What’s in the report:

  • How CSG stacks up against the competition
  • Strategies to tackle the biggest CJO challenges
  • Tips for choosing the right CJO provider