Go from a telco leader to a digital leader
Want to offer digital services that win new customers? You need a BSS that can keep up. Grow your business with CSG—and without legacy systems holding you back.
The best of telecom BSS
Simplify your business model
Modernize and simplify your IT with our modular BSS platforms. Remove legacy constraints and standardize operations with an all-in-one stack.
Grow your business with digital services
Quickly build and launch new digital services along core offerings. Target the right customers at the right time with bundles and offers they can’t wait to buy.
Make every customer experience incredible
Increase customer loyalty and reduce churn with transparent, self-service billing. On the back end, help agents help customers faster through modern, digital-first UIs.
<>
-
Our number one goal is to deliver the best experience for our customers, while also providing the best tools for our employees. CSG’s platform helps make both a reality.
Make B2B2X easy
- Seamlessly create multi-party offerings with flexible bundling, pricing and discounting
- Automate configuration, pricing and quote management, with live resource availability and feasibility checking
- Deconstruct orders into their component parts, including partner orders, with catalog-driven workflows for service fulfillment
- Automatically update charging and policy parameters based on networks, service types and payment models
- Let customers pay on their terms with options for prepaid, postpaid, subscriptions, discounts and more
Add more value for quad-play customers
- Dynamically create, present and order complex pricing and bundles
- Increase ARPU and upsell conversion rates with AI-powered offer recommendations
- Reduce the time to market to roll out product configuration changes
- Provide better customer experiences by reducing call handling times
- Increase order accuracy and efficiency with guided agent workflows
B2C billing that can actually scale
- Bundle digital and traditional services in a single solution through a flexible catalog
- Personalize experiences using history, habits and preferences and put the right content in front of consumers at the right time, building brand loyalty.
- Trial and provide multiple business models including ad-based, time-based, usage-based, and recurring plans
- Add flexible payment options with eWallet capabilities to process payments in any way, from any device
- Gain understanding with audience measurement tools and a recommendation engine for intelligent merchandising
Modular SaaS that grows with you
De-risk your digital transformation
Our solutions are available on-premises or in the cloud, so you can balance speed-to-market, scale and security. Plus, you’ll always have access to the latest features with real-time updates.
Get peace of mind with predictable pricing
Each monetization platform is modular, so choose the features you need and only pay for what you use. With real-time insights into services and subscribers, you’ll always know what to expect.
Integrate with existing IT
Our TM Forum Open API certification ensures that your systems can easily be integrated with other network and IT components in your architecture.
