Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
A wide variety of industries partner with CSG to succeed.
The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
Partner with CSG to solve your biggest business challenges.
Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
Access Gartner's 2025 Market Guide for CSP Revenue Management & Monetization Solutions. Learn how CSG is recognized among 19 leading vendors shaping the future of CSP monetization, revenue management, and network strategies.
Datasheet
Build journeys that respond with every step a customer takes. Strengthen loyalty with every interaction. CSG Xponent Journey Orche…
Don’t just send customers more messages. Send omnichannel messages that matter, when they matter most. Download the datasheet on X…
Learn how to build real-time, customer profiles that let you deliver the most finely personalized experiences. Download the datash…
How do you keep customers informed—and satisfied—as they’re getting an issue resolved? Learn about CSG’s solutions for servi…
Proactive, personalized communications keep customers in the know and minimize no-shows. Learn about CSG’s appointment and servi…
Time to elevate your CX strategy. Learn how CSG Xponent delivers real-time insights to your business and personalized interactions…
Minimize missed appointments and abandoned carts! Boost loyalty with personalized order and service communications. Download the d…
CSG helps your brand deliver what customers need before they realize it. Give your customers quick care experiences that build tru…
It’s time to cut through the digital noise and drive action throughout their billing experience.
Meet customers at critical moments with our SMS solutions. Timely, personalized messages for maximum impact.
Billing errors cost the telecom industry an estimated $50 billion annually (TM Forum). It’s time to rethink how you manage partn…
Every delay in partner onboarding is a delayed revenue opportunity. With Digital Partner Management, you’re empowered to streaml…
