What does the IDC MarketScape offer?
The IDC study provides a comprehensive evaluation of well-established platforms enabling enterprises to monetize recurring, usage-based, and hybrid business models at a global scale.
The report highlights that modernization, automation, and global readiness are now essential for agility and competitive differentiation, with customer satisfaction hinging on time to market, end-to-end capabilities, and vendor responsiveness.
The assessment advises technology buyers to prioritize platforms with embedded AI, seamless integration, and flexible monetization models, emphasizing strategic investment in infrastructure that supports evolving pricing, packaging, and compliance needs.
CSG was recognized in the IDC MarketScape for the following strengths:
CSG Ascendon provides robust subscription life-cycle management Including onboarding, renewals, amendments, upgrades, downgrades, and cancellations. The platform automates billing schedules and proration and handles complex scenarios, such as asset merges, splits, and billing frequency changes.
The solution supports a diverse range of billing models Including subscription, usage, prepaid, postpaid, hybrid, milestone, and evergreen models. The features are particularly valuable for high-volume, consumer-facing services, such as telecom and media.
Ascendon’s flexible amendment capabilities Allow changes to product configuration, quantities, bundles, and billing parameters mid-contract. Real-time rating and charging, policy control, and provisioning of services set Ascendon apart from lightweight subscription billers because it supports large-scale transactional volumes, ensuring billing accuracy.
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