Property and Casualty Insurance
Policyholder Communications: Accurate. Compliant. On Time.
CSG provides Property & Casualty insurers with tools to streamline communication, improve compliance and enhance operational efficiency, ensuring clear and reliable interactions with policyholders.
Built for property & casualty insurance. Trusted by 65+ insurers.
Property & casualty (P&C) insurers send critical documents every day, policy packets, bills, claims updates, renewals and cancellations. These communications must be delivered correctly, within compliance windows and without delay.
CSG manages document production and delivery at scale, improving reliability, lowering cost and ensuring continuity. We integrate with your existing systems and workflows to keep you in control.
What does CSG offer to P&C insurance carriers?
CSG delivers high-volume, compliant print and digital communications for insurers. We help you send billing statements, policy updates, claims letters and cancellation notices—accurately, on time, and at scale.
documents delivered annually
production accuracy
fewer service calls
cost savings on print and postage
Policyholder insurance communications with CSG
Why do P&C insurers outsource print and mail to CSG?
Most carriers face rising costs, outdated infrastructure, and pressure to meet delivery timelines.
We provide:
- Up to 35% cost savings on print and postage
- No disruption to your current tech stack
- Built-in disaster recovery across multiple sites
Take print and mail off your plate—not off your radar.
Does CSG help property & casualty insurers stay compliant?
We track every mailpiece and report every delivery, ensuring your communications meet internal and regulatory standards.
Our compliance features include:
- USPS IMB tracking and delivery confirmation
- SLA monitoring and audit-ready reporting
- Secure suppression and document approvals
- Business continuity with automated failover
Every communication delivered. Every requirement met.
Can policyholders choose how they’re contacted?
Yes. While print is essential for compliance, we also offer digital delivery when it adds value.
- Email, SMS, and secure portal options
- Reminders and updates tied to print events
- Lower call volume through proactive messaging
What makes CSG different?
Frequently asked questions
Yes. Many communications are regulated and must be printed and mailed. We help you do that efficiently and without risk.
Yes. CSG integrates with what you already use—no replacement required.
We have redundant print sites and failover plans. Your mail still goes out on time.
Take the next step for your operations
Discover how CSG can help you reduce costs, improve compliance and deliver better communications. Fill out the form to learn more!