Datasheet

Through the power of continuous learning, CSG Conversational AI understands everyday speech, phrasing and context, enabling it to replicate the nuances of natural speech and deliver more humanlike customer interactions.

CSG Advanced Charging is a modular, cloud-native and cloud-agnostic 5G converged charging system (CCS), designed to drive 5G innovation with minimal disruption to existing services, customers, partners and revenues.

CSG is an expert in customer engagement. We provide the interactive touch software behind a streamlined payment journey, allowing customers to review their bill, look up their account and pay their balance efficiently.

Effective data management and policy control is at the core of delivering the experiences that customers demand, with real-time integration of defined and dynamic preferences. Policy control anticipates the customer journey, integrating real-time charging, self-care, payment methods and notification strategies.

As subscribers seek new services and experiences, operators are looking for ways to increase revenues and decrease churn. But if subscribers in emerging markets aren’t using data services, it can be difficult for operators to engage with them.

As operators roll out their 5G networks, they require SMS solutions to dynamically support message delivery across network types and verticals, including subscriber, enterprise and IoT.