Contact Center

Bill Confusion Damages CX and the Bottom Line

Read more: Bill Confusion Damages CX and the Bottom Line

Insights
What Telecom Operators Should Look for in an Agent Desktop Solution

Customer Pain Points Employee Pain Points Experiencing long hold times Having to repeat their problem every time their call gets transferred to a new agent Receiving irrelevant information and offers due to lack of personalization Speaking with agents who aren’t aware of the customer’s interactions from different channels (e.g., recent emails or letters they have…
Read more: What Telecom Operators Should Look for in an Agent Desktop Solution

Insights

.is_icon img:not(.ubermenu-submenu img){display:none !important}img:is([sizes=auto i],[sizes^="auto," i]){contain-intrinsic-size:3000px 1500px}.wp-block-group{box-sizing:border-box}:where(.wp-block-group.wp-block-group-is-layout-constrained){position:relative}:where(.wp-block-group.has-background){padding:1.25em 2.375em}:root :where(.wp-block-template-part.has-background){margin-bottom:0;margin-top:0;padding:1.25em 2.375em}.wp-block-query-title{box-sizing:border-box}.wp-block-columns{box-sizing:border-box;display:flex;flex-wrap:wrap !important}@media (min-width:782px){.wp-block-columns{flex-wrap:nowrap !important}}.wp-block-columns{align-items:normal !important}.wp-block-columns.are-vertically-aligned-top{align-items:flex-start}.wp-block-columns.are-vertically-aligned-center{align-items:center}.wp-block-columns.are-vertically-aligned-bottom{align-items:flex-end}@media (max-width:781px){.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column{flex-basis:100% !important}}@media (min-width:782px){.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column{flex-basis:0;flex-grow:1}.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column[style*=flex-basis]{flex-grow:0}}.wp-block-columns.is-not-stacked-on-mobile{flex-wrap:nowrap !important}.wp-block-columns.is-not-stacked-on-mobile>.wp-block-column{flex-basis:0;flex-grow:1}.wp-block-columns.is-not-stacked-on-mobile>.wp-block-column[style*=flex-basis]{flex-grow:0}:where(.wp-block-columns){margin-bottom:1.75em}:where(.wp-block-columns.has-background){padding:1.25em 2.375em}.wp-block-column{flex-grow:1;min-width:0;overflow-wrap:break-word;word-break:break-word}.wp-block-column.is-vertically-aligned-top{align-self:flex-start}.wp-block-column.is-vertically-aligned-center{align-self:center}.wp-block-column.is-vertically-aligned-bottom{align-self:flex-end}.wp-block-column.is-vertically-aligned-stretch{align-self:stretch}.wp-block-column.is-vertically-aligned-bottom,.wp-block-column.is-vertically-aligned-center,.wp-block-column.is-vertically-aligned-top{width:100%}.wp-block-cover,.wp-block-cover-image{align-items:center;background-position:50%;box-sizing:border-box;display:flex;justify-content:center;min-height:430px;overflow:hidden;overflow:clip;padding:1em;position:relative}.wp-block-cover .has-background-dim:not([class*=-background-color]),.wp-block-cover-image .has-background-dim:not([class*=-background-color]),.wp-block-cover-image.has-background-dim:not([class*=-background-color]),.wp-block-cover.has-background-dim:not([class*=-background-color]){background-color:#000}.wp-block-cover .has-background-dim.has-background-gradient,.wp-block-cover-image .has-background-dim.has-background-gradient{background-color:initial}.wp-block-cover-image.has-background-dim:before,.wp-block-cover.has-background-dim:before{background-color:inherit;content:""}.wp-block-cover .wp-block-cover__background,.wp-block-cover .wp-block-cover__gradient-background,.wp-block-cover-image .wp-block-cover__background,.wp-block-cover-image .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim:not(.has-background-gradient):before,.wp-block-cover.has-background-dim:not(.has-background-gradient):before{bottom:0;left:0;opacity:.5;position:absolute;right:0;top:0}.wp-block-cover-image.has-background-dim.has-background-dim-10 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-10 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-10:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-10 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-10 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-10:not(.has-background-gradient):before{opacity:.1}.wp-block-cover-image.has-background-dim.has-background-dim-20 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-20 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-20:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-20 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-20 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-20:not(.has-background-gradient):before{opacity:.2}.wp-block-cover-image.has-background-dim.has-background-dim-30 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-30 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-30:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-30 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-30 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-30:not(.has-background-gradient):before{opacity:.3}.wp-block-cover-image.has-background-dim.has-background-dim-40 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-40 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-40:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-40 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-40 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-40:not(.has-background-gradient):before{opacity:.4}.wp-block-cover-image.has-background-dim.has-background-dim-50 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-50 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-50:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-50 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-50 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-50:not(.has-background-gradient):before{opacity:.5}.wp-block-cover-image.has-background-dim.has-background-dim-60 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-60 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-60:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-60 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-60 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-60:not(.has-background-gradient):before{opacity:.6}.wp-block-cover-image.has-background-dim.has-background-dim-70 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-70 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-70:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-70 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-70 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-70:not(.has-background-gradient):before{opacity:.7}.wp-block-cover-image.has-background-dim.has-background-dim-80 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-80 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-80:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-80 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-80 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-80:not(.has-background-gradient):before{opacity:.8}.wp-block-cover-image.has-background-dim.has-background-dim-90 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-90 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-90:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-90 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-90 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-90:not(.has-background-gradient):before{opacity:.9}.wp-block-cover-image.has-background-dim.has-background-dim-100 .wp-block-cover__background,.wp-block-cover-image.has-background-dim.has-background-dim-100 .wp-block-cover__gradient-background,.wp-block-cover-image.has-background-dim.has-background-dim-100:not(.has-background-gradient):before,.wp-block-cover.has-background-dim.has-background-dim-100 .wp-block-cover__background,.wp-block-cover.has-background-dim.has-background-dim-100 .wp-block-cover__gradient-background,.wp-block-cover.has-background-dim.has-background-dim-100:not(.has-background-gradient):before{opacity:1}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-0,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-0,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-0,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-0{opacity:0}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-10,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-10,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-10,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-10{opacity:.1}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-20,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-20,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-20,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-20{opacity:.2}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-30,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-30,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-30,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-30{opacity:.3}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-40,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-40,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-40,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-40{opacity:.4}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-50,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-50,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-50,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-50{opacity:.5}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-60,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-60,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-60,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-60{opacity:.6}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-70,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-70,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-70,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-70{opacity:.7}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-80,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-80,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-80,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-80{opacity:.8}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-90,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-90,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-90,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-90{opacity:.9}.wp-block-cover .wp-block-cover__background.has-background-dim.has-background-dim-100,.wp-block-cover .wp-block-cover__gradient-background.has-background-dim.has-background-dim-100,.wp-block-cover-image .wp-block-cover__background.has-background-dim.has-background-dim-100,.wp-block-cover-image .wp-block-cover__gradient-background.has-background-dim.has-background-dim-100{opacity:1}.wp-block-cover-image.alignleft,.wp-block-cover-image.alignright,.wp-block-cover.alignleft,.wp-block-cover.alignright{max-width:420px;width:100%}.wp-block-cover-image.aligncenter,.wp-block-cover-image.alignleft,.wp-block-cover-image.alignright,.wp-block-cover.aligncenter,.wp-block-cover.alignleft,.wp-block-cover.alignright{display:flex}.wp-block-cover .wp-block-cover__inner-container,.wp-block-cover-image .wp-block-cover__inner-container{color:inherit;position:relative;width:100%}.wp-block-cover-image.is-position-top-left,.wp-block-cover.is-position-top-left{align-items:flex-start;justify-content:flex-start}.wp-block-cover-image.is-position-top-center,.wp-block-cover.is-position-top-center{align-items:flex-start;justify-content:center}.wp-block-cover-image.is-position-top-right,.wp-block-cover.is-position-top-right{align-items:flex-start;justify-content:flex-end}.wp-block-cover-image.is-position-center-left,.wp-block-cover.is-position-center-left{align-items:center;justify-content:flex-start}.wp-block-cover-image.is-position-center-center,.wp-block-cover.is-position-center-center{align-items:center;justify-content:center}.wp-block-cover-image.is-position-center-right,.wp-block-cover.is-position-center-right{align-items:center;justify-content:flex-end}.wp-block-cover-image.is-position-bottom-left,.wp-block-cover.is-position-bottom-left{align-items:flex-end;justify-content:flex-start}.wp-block-cover-image.is-position-bottom-center,.wp-block-cover.is-position-bottom-center{align-items:flex-end;justify-content:center}.wp-block-cover-image.is-position-bottom-right,.wp-block-cover.is-position-bottom-right{align-items:flex-end;justify-content:flex-end}.wp-block-cover-image.has-custom-content-position.has-custom-content-position .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position .wp-block-cover__inner-container{margin:0}.wp-block-cover-image.has-custom-content-position.has-custom-content-position.is-position-bottom-left .wp-block-cover__inner-container,.wp-block-cover-image.has-custom-content-position.has-custom-content-position.is-position-bottom-right .wp-block-cover__inner-container,.wp-block-cover-image.has-custom-content-position.has-custom-content-position.is-position-center-left .wp-block-cover__inner-container,.wp-block-cover-image.has-custom-content-position.has-custom-content-position.is-position-center-right .wp-block-cover__inner-container,.wp-block-cover-image.has-custom-content-position.has-custom-content-position.is-position-top-left .wp-block-cover__inner-container,.wp-block-cover-image.has-custom-content-position.has-custom-content-position.is-position-top-right .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position.is-position-bottom-left .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position.is-position-bottom-right .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position.is-position-center-left .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position.is-position-center-right .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position.is-position-top-left .wp-block-cover__inner-container,.wp-block-cover.has-custom-content-position.has-custom-content-position.is-position-top-right .wp-block-cover__inner-container{margin:0;width:auto}.wp-block-cover .wp-block-cover__image-background,.wp-block-cover video.wp-block-cover__video-background,.wp-block-cover-image .wp-block-cover__image-background,.wp-block-cover-image video.wp-block-cover__video-background{border:none;bottom:0;box-shadow:none;height:100%;left:0;margin:0;max-height:none;max-width:none;object-fit:cover;outline:none;padding:0;position:absolute;right:0;top:0;width:100%}.wp-block-cover-image.has-parallax,.wp-block-cover.has-parallax,.wp-block-cover__image-background.has-parallax,video.wp-block-cover__video-background.has-parallax{background-attachment:fixed;background-repeat:no-repeat;background-size:cover}@supports (-webkit-touch-callout:inherit){.wp-block-cover-image.has-parallax,.wp-block-cover.has-parallax,.wp-block-cover__image-background.has-parallax,video.wp-block-cover__video-background.has-parallax{background-attachment:scroll}}@media (prefers-reduced-motion:reduce){.wp-block-cover-image.has-parallax,.wp-block-cover.has-parallax,.wp-block-cover__image-background.has-parallax,video.wp-block-cover__video-background.has-parallax{background-attachment:scroll}}.wp-block-cover-image.is-repeated,.wp-block-cover.is-repeated,.wp-block-cover__image-background.is-repeated,video.wp-block-cover__video-background.is-repeated{background-repeat:repeat;background-size:auto}.wp-block-cover-image-text,.wp-block-cover-image-text a,.wp-block-cover-image-text a:active,.wp-block-cover-image-text a:focus,.wp-block-cover-image-text a:hover,.wp-block-cover-text,.wp-block-cover-text a,.wp-block-cover-text a:active,.wp-block-cover-text a:focus,.wp-block-cover-text a:hover,section.wp-block-cover-image h2,section.wp-block-cover-image h2 a,section.wp-block-cover-image h2 a:active,section.wp-block-cover-image h2 a:focus,section.wp-block-cover-image h2 a:hover{color:#fff}.wp-block-cover-image .wp-block-cover.has-left-content{justify-content:flex-start}.wp-block-cover-image .wp-block-cover.has-right-content{justify-content:flex-end}.wp-block-cover-image.has-left-content .wp-block-cover-image-text,.wp-block-cover.has-left-content .wp-block-cover-text,section.wp-block-cover-image.has-left-content>h2{margin-left:0;text-align:left}.wp-block-cover-image.has-right-content .wp-block-cover-image-text,.wp-block-cover.has-right-content .wp-block-cover-text,section.wp-block-cover-image.has-right-content>h2{margin-right:0;text-align:right}.wp-block-cover .wp-block-cover-text,.wp-block-cover-image .wp-block-cover-image-text,section.wp-block-cover-image>h2{font-size:2em;line-height:1.25;margin-bottom:0;max-width:840px;padding:.44em;text-align:center;z-index:1}:where(.wp-block-cover-image:not(.has-text-color)),:where(.wp-block-cover:not(.has-text-color)){color:#fff}:where(.wp-block-cover-image.is-light:not(.has-text-color)),:where(.wp-block-cover.is-light:not(.has-text-color)){color:#000}:root :where(.wp-block-cover h1:not(.has-text-color)),:root :where(.wp-block-cover h2:not(.has-text-color)),:root :where(.wp-block-cover h3:not(.has-text-color)),:root :where(.wp-block-cover h4:not(.has-text-color)),:root :where(.wp-block-cover h5:not(.has-text-color)),:root :where(.wp-block-cover h6:not(.has-text-color)),:root :where(.wp-block-cover p:not(.has-text-color)){color:inherit}body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)) .wp-block-cover__image-background,body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)) .wp-block-cover__video-background{z-index:0}body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)) .wp-block-cover__background,body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)) .wp-block-cover__gradient-background,body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)) .wp-block-cover__inner-container,body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)).has-background-dim:not(.has-background-gradient):before{z-index:1}.has-modal-open body:not(.editor-styles-wrapper) .wp-block-cover:not(.wp-block-cover:has(.wp-block-cover__background+.wp-block-cover__inner-container)) .wp-block-cover__inner-container{z-index:auto}.wp-block-post-featured-image{margin-left:0;margin-right:0}.wp-block-post-featured-image a{display:block;height:100%}.wp-block-post-featured-image :where(img){box-sizing:border-box;height:auto;max-width:100%;vertical-align:bottom;width:100%}.wp-block-post-featured-image.alignfull img,.wp-block-post-featured-image.alignwide img{width:100%}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim{background-color:#000;inset:0;position:absolute}.wp-block-post-featured-image{position:relative}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-gradient{background-color:initial}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-0{opacity:0}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-10{opacity:.1}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-20{opacity:.2}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-30{opacity:.3}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-40{opacity:.4}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-50{opacity:.5}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-60{opacity:.6}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-70{opacity:.7}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-80{opacity:.8}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-90{opacity:.9}.wp-block-post-featured-image .wp-block-post-featured-image__overlay.has-background-dim-100{opacity:1}.wp-block-post-featured-image:where(.alignleft,.alignright){width:100%}.wp-block-post-title{box-sizing:border-box;word-break:break-word}.wp-block-post-title :where(a){display:inline-block;font-family:inherit;font-size:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;text-decoration:inherit}@charset "UTF-8";.wp-block-separator{border:none;border-top:2px solid}:root :where(.wp-block-separator.is-style-dots){height:auto;line-height:1;text-align:center}:root :where(.wp-block-separator.is-style-dots):before{color:currentColor;content:"···";font-family:serif;font-size:1.5em;letter-spacing:2em;padding-left:2em}.wp-block-separator.is-style-dots{background:none !important;border:none !important}.wp-block-separator.has-css-opacity{opacity:.4}.wp-block-separator{border:none;border-bottom:2px solid;margin-left:auto;margin-right:auto}.wp-block-separator.has-alpha-channel-opacity{opacity:1}.wp-block-separator:not(.is-style-wide):not(.is-style-dots){width:100px}.wp-block-separator.has-background:not(.is-style-dots){border-bottom:none;height:1px}.wp-block-separator.has-background:not(.is-style-wide):not(.is-style-dots){height:2px}:where(.wp-block-post-excerpt){box-sizing:border-box;margin-bottom:var(--wp--style--block-gap);margin-top:var(--wp--style--block-gap)}.wp-block-post-excerpt__excerpt{margin-bottom:0;margin-top:0}.wp-block-post-excerpt__more-text{margin-bottom:0;margin-top:var(--wp--style--block-gap)}.wp-block-post-excerpt__more-link{display:inline-block}.wp-block-read-more{display:block;width:fit-content}.wp-block-read-more:where(:not([style*=text-decoration])){text-decoration:none}.wp-block-read-more:where(:not([style*=text-decoration])):active,.wp-block-read-more:where(:not([style*=text-decoration])):focus{text-decoration:none}.wp-block-post-terms{box-sizing:border-box}.wp-block-post-terms .wp-block-post-terms__separator{white-space:pre-wrap}.wp-block-table{overflow-x:auto}.wp-block-table table{border-collapse:collapse;width:100%}.wp-block-table thead{border-bottom:3px solid}.wp-block-table tfoot{border-top:3px solid}.wp-block-table td,.wp-block-table th{border:1px solid;padding:.5em}.wp-block-table .has-fixed-layout{table-layout:fixed;width:100%}.wp-block-table .has-fixed-layout td,.wp-block-table .has-fixed-layout th{word-break:break-word}.wp-block-table.aligncenter,.wp-block-table.alignleft,.wp-block-table.alignright{display:table;width:auto}.wp-block-table.aligncenter td,.wp-block-table.aligncenter th,.wp-block-table.alignleft td,.wp-block-table.alignleft th,.wp-block-table.alignright td,.wp-block-table.alignright th{word-break:break-word}.wp-block-table .has-subtle-light-gray-background-color{background-color:#f3f4f5}.wp-block-table .has-subtle-pale-green-background-color{background-color:#e9fbe5}.wp-block-table .has-subtle-pale-blue-background-color{background-color:#e7f5fe}.wp-block-table .has-subtle-pale-pink-background-color{background-color:#fcf0ef}.wp-block-table.is-style-stripes{background-color:initial;border-collapse:inherit;border-spacing:0}.wp-block-table.is-style-stripes tbody tr:nth-child(odd){background-color:#f0f0f0}.wp-block-table.is-style-stripes.has-subtle-light-gray-background-color tbody tr:nth-child(odd){background-color:#f3f4f5}.wp-block-table.is-style-stripes.has-subtle-pale-green-background-color tbody tr:nth-child(odd){background-color:#e9fbe5}.wp-block-table.is-style-stripes.has-subtle-pale-blue-background-color tbody tr:nth-child(odd){background-color:#e7f5fe}.wp-block-table.is-style-stripes.has-subtle-pale-pink-background-color tbody tr:nth-child(odd){background-color:#fcf0ef}.wp-block-table.is-style-stripes td,.wp-block-table.is-style-stripes th{border-color:rgba(0,0,0,0)}.wp-block-table.is-style-stripes{border-bottom:1px solid #f0f0f0}.wp-block-table .has-border-color td,.wp-block-table .has-border-color th,.wp-block-table .has-border-color tr,.wp-block-table .has-border-color>*{border-color:inherit}.wp-block-table table[style*=border-top-color] tr:first-child,.wp-block-table table[style*=border-top-color] tr:first-child td,.wp-block-table table[style*=border-top-color] tr:first-child th,.wp-block-table table[style*=border-top-color]>*,.wp-block-table table[style*=border-top-color]>* td,.wp-block-table table[style*=border-top-color]>* th{border-top-color:inherit}.wp-block-table table[style*=border-top-color] tr:not(:first-child){border-top-color:initial}.wp-block-table table[style*=border-right-color] td:last-child,.wp-block-table table[style*=border-right-color] th,.wp-block-table table[style*=border-right-color] tr,.wp-block-table table[style*=border-right-color]>*{border-right-color:inherit}.wp-block-table table[style*=border-bottom-color] tr:last-child,.wp-block-table table[style*=border-bottom-color] tr:last-child td,.wp-block-table table[style*=border-bottom-color] tr:last-child th,.wp-block-table table[style*=border-bottom-color]>*,.wp-block-table table[style*=border-bottom-color]>* td,.wp-block-table table[style*=border-bottom-color]>* th{border-bottom-color:inherit}.wp-block-table table[style*=border-bottom-color] tr:not(:last-child){border-bottom-color:initial}.wp-block-table table[style*=border-left-color] td:first-child,.wp-block-table table[style*=border-left-color] th,.wp-block-table table[style*=border-left-color] tr,.wp-block-table table[style*=border-left-color]>*{border-left-color:inherit}.wp-block-table table[style*=border-style] td,.wp-block-table table[style*=border-style] th,.wp-block-table table[style*=border-style] tr,.wp-block-table table[style*=border-style]>*{border-style:inherit}.wp-block-table table[style*=border-width] td,.wp-block-table table[style*=border-width] th,.wp-block-table table[style*=border-width] tr,.wp-block-table table[style*=border-width]>*{border-style:inherit;border-width:inherit}.wp-block-table{margin:0 0 1em}.wp-block-table td,.wp-block-table th{word-break:normal}.wp-block-table :where(figcaption){color:#555;font-size:13px;text-align:center}.is-dark-theme .wp-block-table :where(figcaption){color:rgba(255,255,255,.65)}.wp-block-post-template{box-sizing:border-box;list-style:none;margin-bottom:0;margin-top:0;max-width:100%;padding:0}.wp-block-post-template.is-flex-container{display:flex;flex-direction:row;flex-wrap:wrap;gap:1.25em}.wp-block-post-template.is-flex-container>li{margin:0;width:100%}@media (min-width:600px){.wp-block-post-template.is-flex-container.is-flex-container.columns-2>li{width:calc(50% - .625em)}.wp-block-post-template.is-flex-container.is-flex-container.columns-3>li{width:calc(33.33333% - .83333em)}.wp-block-post-template.is-flex-container.is-flex-container.columns-4>li{width:calc(25% - .9375em)}.wp-block-post-template.is-flex-container.is-flex-container.columns-5>li{width:calc(20% - 1em)}.wp-block-post-template.is-flex-container.is-flex-container.columns-6>li{width:calc(16.66667% - 1.04167em)}}@media (max-width:600px){.wp-block-post-template-is-layout-grid.wp-block-post-template-is-layout-grid.wp-block-post-template-is-layout-grid.wp-block-post-template-is-layout-grid{grid-template-columns:1fr}}.wp-block-post-template-is-layout-constrained>li>.alignright,.wp-block-post-template-is-layout-flow>li>.alignright{float:right;margin-inline-end:0;margin-inline-start:2em}.wp-block-post-template-is-layout-constrained>li>.alignleft,.wp-block-post-template-is-layout-flow>li>.alignleft{float:left;margin-inline-end:2em;margin-inline-start:0}.wp-block-post-template-is-layout-constrained>li>.aligncenter,.wp-block-post-template-is-layout-flow>li>.aligncenter{margin-inline-end:auto;margin-inline-start:auto}.wp-block-query-pagination.is-content-justification-space-between>.wp-block-query-pagination-next:last-of-type{margin-inline-start:auto}.wp-block-query-pagination.is-content-justification-space-between>.wp-block-query-pagination-previous:first-child{margin-inline-end:auto}.wp-block-query-pagination .wp-block-query-pagination-previous-arrow{display:inline-block;margin-right:1ch}.wp-block-query-pagination .wp-block-query-pagination-previous-arrow:not(.is-arrow-chevron){transform:scaleX(1)}.wp-block-query-pagination .wp-block-query-pagination-next-arrow{display:inline-block;margin-left:1ch}.wp-block-query-pagination .wp-block-query-pagination-next-arrow:not(.is-arrow-chevron){transform:scaleX(1)}.wp-block-query-pagination.aligncenter{justify-content:center}img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important}:root{--wp-block-synced-color:#7a00df;--wp-block-synced-color--rgb:122,0,223;--wp-bound-block-color:var(--wp-block-synced-color);--wp-editor-canvas-background:#ddd;--wp-admin-theme-color:#007cba;--wp-admin-theme-color--rgb:0,124,186;--wp-admin-theme-color-darker-10:#006ba1;--wp-admin-theme-color-darker-10--rgb:0,107,160.5;--wp-admin-theme-color-darker-20:#005a87;--wp-admin-theme-color-darker-20--rgb:0,90,135;--wp-admin-border-width-focus:2px}@media (min-resolution:192dpi){:root{--wp-admin-border-width-focus:1.5px}}.wp-element-button{cursor:pointer}:root .has-very-light-gray-background-color{background-color:#eee}:root .has-very-dark-gray-background-color{background-color:#313131}:root .has-very-light-gray-color{color:#eee}:root .has-very-dark-gray-color{color:#313131}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3)}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe)}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec)}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671)}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59)}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf)}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc)}:root{--wp--preset--font-size--normal:16px;--wp--preset--font-size--huge:42px}.has-regular-font-size{font-size:1em}.has-larger-font-size{font-size:2.625em}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal)}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge)}.has-text-align-center{text-align:center}.has-text-align-left{text-align:left}.has-text-align-right{text-align:right}.has-fit-text{white-space:nowrap !important}#end-resizable-editor-section{display:none}.aligncenter{clear:both}.items-justified-left{justify-content:flex-start}.items-justified-center{justify-content:center}.items-justified-right{justify-content:flex-end}.items-justified-space-between{justify-content:space-between}.screen-reader-text{border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal !important}.screen-reader-text:focus{background-color:#ddd;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000}html :where(.has-border-color){border-style:solid}html :where([style*=border-top-color]){border-top-style:solid}html :where([style*=border-right-color]){border-right-style:solid}html :where([style*=border-bottom-color]){border-bottom-style:solid}html :where([style*=border-left-color]){border-left-style:solid}html :where([style*=border-width]){border-style:solid}html :where([style*=border-top-width]){border-top-style:solid}html :where([style*=border-right-width]){border-right-style:solid}html :where([style*=border-bottom-width]){border-bottom-style:solid}html :where([style*=border-left-width]){border-left-style:solid}html :where(img[class*=wp-image-]){height:auto;max-width:100%}:where(figure){margin:0 0 1em}html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:var(--wp-admin--admin-bar--height,0px)}@media screen and (max-width:600px){html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:0px}}:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--color--background:#1d2327;--wp--preset--color--foreground:#f0f0f1;--wp--preset--color--primary:#5093d4;--wp--preset--color--secondary:#153956;--wp--preset--color--transparent:transparent;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,#0693e3 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,#fcb900 0%,#ff6900 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,#ff6900 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--gradient--d-transparent-primary:linear-gradient(to bottom right,transparent 49.9%,#5093d4 50%);--wp--preset--gradient--d-primary-transparent:linear-gradient(to bottom right,#5093d4 49.9%,transparent 50%);--wp--preset--gradient--d-white-primary:linear-gradient(to bottom right,#fff 49.9%,#5093d4 50%);--wp--preset--gradient--d-primary-white:linear-gradient(to bottom right,#5093d4 49.9%,#fff 50%);--wp--preset--gradient--h-primary-white:linear-gradient(#5093d4 49.9%,#fff 50%);--wp--preset--gradient--h-white-primary:linear-gradient(#fff 49.9%,#5093d4 50%);--wp--preset--gradient--v-primary-white:linear-gradient(to right,#5093d4 49.9%,#fff 50%);--wp--preset--gradient--v-white-primary:linear-gradient(to right,#fff 49.9%,#5093d4 50%);--wp--preset--font-size--small:1.125rem;--wp--preset--font-size--medium:1.25rem;--wp--preset--font-size--large:2rem;--wp--preset--font-size--x-large:2.75rem;--wp--preset--font-size--extra-small:1rem;--wp--preset--font-family--system:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",sans-serif;--wp--preset--font-family--serif:"Times New Roman","New York",Times,"Noto Serif",serif;--wp--preset--font-family--monospace:Consolas,Menlo,Monaco,"SF Mono","DejaVu Sans Mono","Roboto Mono","Courier New",Courier,monospace;--wp--preset--font-family--lora:Lora,"Times New Roman","New York",Times,"Noto Serif",serif;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px #fff,6px 6px #000;--wp--preset--shadow--crisp:6px 6px 0px #000;--wp--custom--h-spacing:2.375rem;--wp--custom--v-spacing:1.25rem;--wp--custom--text-shadow:0 2px 8px rgba(0,0,0,.9);--wp--custom--button-shadow:0 8px 8px 0 rgba(0,0,0,.2);--wp--custom--small-button-shadow:0 1px 1px 0 rgba(0,0,0,.2);--wp--custom--button-highlight:0 0 0 #fff;--wp--custom--button-border-color:rgba(0,0,0,.05);--wp--custom--button-border-radius:4px;--wp--custom--button-padding:.3rem 1rem}:root{--wp--style--global--content-size:700px;--wp--style--global--wide-size:1100px}:where(body){margin:0}.wp-site-blocks>.alignleft{float:left;margin-right:2em}.wp-site-blocks>.alignright{float:right;margin-left:2em}.wp-site-blocks>.aligncenter{justify-content:center;margin-left:auto;margin-right:auto}:where(.wp-site-blocks)>*{margin-block-start:var(--wp--custom--v-spacing);margin-block-end:0}:where(.wp-site-blocks)>:first-child{margin-block-start:0}:where(.wp-site-blocks)>:last-child{margin-block-end:0}:root{--wp--style--block-gap:var(--wp--custom--v-spacing)}:root :where(.is-layout-flow)>:first-child{margin-block-start:0}:root :where(.is-layout-flow)>:last-child{margin-block-end:0}:root :where(.is-layout-flow)>*{margin-block-start:var(--wp--custom--v-spacing);margin-block-end:0}:root :where(.is-layout-constrained)>:first-child{margin-block-start:0}:root :where(.is-layout-constrained)>:last-child{margin-block-end:0}:root :where(.is-layout-constrained)>*{margin-block-start:var(--wp--custom--v-spacing);margin-block-end:0}:root :where(.is-layout-flex){gap:var(--wp--custom--v-spacing)}:root :where(.is-layout-grid){gap:var(--wp--custom--v-spacing)}.is-layout-flow>.alignleft{float:left;margin-inline-start:0;margin-inline-end:2em}.is-layout-flow>.alignright{float:right;margin-inline-start:2em;margin-inline-end:0}.is-layout-flow>.aligncenter{margin-left:auto !important;margin-right:auto !important}.is-layout-constrained>.alignleft{float:left;margin-inline-start:0;margin-inline-end:2em}.is-layout-constrained>.alignright{float:right;margin-inline-start:2em;margin-inline-end:0}.is-layout-constrained>.aligncenter{margin-left:auto !important;margin-right:auto !important}.is-layout-constrained>:where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width:var(--wp--style--global--content-size);margin-left:auto !important;margin-right:auto !important}.is-layout-constrained>.alignwide{max-width:var(--wp--style--global--wide-size)}body .is-layout-flex{display:flex}.is-layout-flex{flex-wrap:wrap;align-items:center}.is-layout-flex>:is(*, div){margin:0}body .is-layout-grid{display:grid}.is-layout-grid>:is(*, div){margin:0}body{background-color:var(--wp--preset--color--background);color:var(--wp--preset--color--foreground);font-family:var(--wp--preset--font-family--system);font-size:var(--wp--preset--font-size--medium);line-height:1.75;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px}a:where(:not(.wp-element-button)){color:var(--wp--preset--color--foreground);text-decoration:underline}:root :where(.wp-element-button, .wp-block-button__link){background-color:#32373c;border-width:0;color:#fff;font-family:inherit;font-size:inherit;font-style:inherit;font-weight:inherit;letter-spacing:inherit;line-height:inherit;padding-top:calc(.667em + 2px);padding-right:calc(1.333em + 2px);padding-bottom:calc(.667em + 2px);padding-left:calc(1.333em + 2px);text-decoration:none;text-transform:inherit}.has-black-color{color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-color{color:var(--wp--preset--color--white) !important}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important}.has-background-color{color:var(--wp--preset--color--background) !important}.has-foreground-color{color:var(--wp--preset--color--foreground) !important}.has-primary-color{color:var(--wp--preset--color--primary) !important}.has-secondary-color{color:var(--wp--preset--color--secondary) !important}.has-transparent-color{color:var(--wp--preset--color--transparent) !important}.has-black-background-color{background-color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-background-color{background-color:var(--wp--preset--color--white) !important}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important}.has-background-background-color{background-color:var(--wp--preset--color--background) !important}.has-foreground-background-color{background-color:var(--wp--preset--color--foreground) !important}.has-primary-background-color{background-color:var(--wp--preset--color--primary) !important}.has-secondary-background-color{background-color:var(--wp--preset--color--secondary) !important}.has-transparent-background-color{background-color:var(--wp--preset--color--transparent) !important}.has-black-border-color{border-color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-border-color{border-color:var(--wp--preset--color--white) !important}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important}.has-background-border-color{border-color:var(--wp--preset--color--background) !important}.has-foreground-border-color{border-color:var(--wp--preset--color--foreground) !important}.has-primary-border-color{border-color:var(--wp--preset--color--primary) !important}.has-secondary-border-color{border-color:var(--wp--preset--color--secondary) !important}.has-transparent-border-color{border-color:var(--wp--preset--color--transparent) !important}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important}.has-d-transparent-primary-gradient-background{background:var(--wp--preset--gradient--d-transparent-primary) !important}.has-d-primary-transparent-gradient-background{background:var(--wp--preset--gradient--d-primary-transparent) !important}.has-d-white-primary-gradient-background{background:var(--wp--preset--gradient--d-white-primary) !important}.has-d-primary-white-gradient-background{background:var(--wp--preset--gradient--d-primary-white) !important}.has-h-primary-white-gradient-background{background:var(--wp--preset--gradient--h-primary-white) !important}.has-h-white-primary-gradient-background{background:var(--wp--preset--gradient--h-white-primary) !important}.has-v-primary-white-gradient-background{background:var(--wp--preset--gradient--v-primary-white) !important}.has-v-white-primary-gradient-background{background:var(--wp--preset--gradient--v-white-primary) !important}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important}.has-extra-small-font-size{font-size:var(--wp--preset--font-size--extra-small) !important}.has-system-font-family{font-family:var(--wp--preset--font-family--system) !important}.has-serif-font-family{font-family:var(--wp--preset--font-family--serif) !important}.has-monospace-font-family{font-family:var(--wp--preset--font-family--monospace) !important}.has-lora-font-family{font-family:var(--wp--preset--font-family--lora) !important}body{background:#f0f0f1}.iconography_column_container .ic_item{background:#fff}@media screen and (min-width: 1024px){body.single-post main>.container h1,body.single-post main>.container .postdate,body.single-post main>.container .author-card,body.single-post div#module-paragraph{max-width:670px !important;margin:0 auto}div#ez-toc-container{max-width:280px;float:right;margin-right:30px !important;margin-left:30px !important;margin-bottom:2em}.single-post .csg-paragraph{padding-top:0 !important}}@media screen and (max-width: 1024px){div#ez-toc-container{margin-top:50px;width:100%}}.entry-content>#ez-toc-container{display:none !important}.btn-inline{padding:10px 20px 10px 20px;position:relative;font-size:14px;display:inline-block !important;margin-right:20px;margin-top:20px;width:fit-content}.ez-toc-title{color:black}.calculator-container__footer{display:none}.csg-iconic.csg-iconic-bg.bg-color-plum{background:var(--theme-color4);padding-top:0px;padding-bottom:80px}.csg-paragraph.themec-dark.bg-color-darkplum{background:var(--theme-color3)}.csg-iconic.csg-iconic-bg.greenicons{padding-bottom:80px}.csg-iconic.csg-iconic-bg.bg-color-darkgreen{padding-top:50px;background:var(--theme-color3);padding-bottom:80px}.csg-iconic-bg.bg-color-darkgreen h1{color:#fff}.csg-paragraph.closepadding{color:#000;padding:0px 12px 20px 12px}.hidearrow svg{display:none}.csg-awards.white{background:#fff}.box-icon__icon img.box-icon__icon-img{height:125px;width:125px}.csg-iconic.csg-iconic-bg.paddingbottom{padding-bottom:60px}.csg-iconic.csg-iconic-bg.gray{background:#e5e5e5}.csg-iconic.csg-iconic-bg.graypadding{padding-bottom:60px;background:#f1f1f1}.iconography_column_container.ic_item.imgpadd{padding:0px}.csg-cta-field.bg-light.whiteCTA{background:#fff}.csg-iconic.csg-iconic-bg.bgwhite{background:#fff}.iconography_cards_container .text_outer{min-height:25px}.csg-ticker.industrywhite{background-color:#fff;padding:50px 0px}.csg-ticker.homepage{background-color:#fff;padding:20px 30px}.csg-ticker.lesspadding{padding:20px 30px}.csg-ticker.homepage h2{display:none}.cc-theme-block .cc-btn{border-radius:50px}.page-id-23810 .wp-block-group .wrap{max-width:1020px;display:flex;flex-direction:column}.page-id-23810 table{margin-bottom:5rem}.page-id-23810 .wp-block-group h1{color:#000 !important;padding-top:5rem;padding-bottom:5rem;text-align:center;font-size:48px}.page-id-23810 table th{font-weight:bold;padding-bottom:2rem;padding-right:2rem}.page-id-23810 table th,.page-id-23810 table td{font-size:18px;text-align:left}.page-id-23810 table tr{border-bottom:1px solid #ccc}.page-id-23810 table td{padding-bottom:1.25rem;padding-top:1.25rem}.csg-testimonial.darkgray{background-color:#e8eaed}.fx-block.bg-blue-gradient.image-cards.style2.theme-berry h3{color:#8f1c5f}section.fx-block.has-logo-bar.new-hero-with-form.small-bottom{padding-bottom:70px}.margin-x{margin:4rem 0 0}.max-w-issuu{max-width:60% !important}@media screen and (max-width: 1224px){.max-w-issuu{max-width:70% !important}}@media screen and (max-width: 800px){.max-w-issuu{max-width:100% !important}}.balanced-cta .full-width-image-cta__content{padding:90px 0}.caret-block{padding:3rem 0 0;display:flex;flex-direction:column;justify-content:center;align-items:center}.caret-block p{color:#d1b9d9;font-size:12px;margin:0 !important}.svg-block{display:block;height:32px;width:32px}.svg-block svg{height:100%;width:100%;color:#d1b9d9}.slight-shake{animation:600ms linear infinite both running tilt-shaking}.slight-shake-pause{animation:3s linear infinite both running tilt-shaking-pause}.anchor-section{scroll-margin-top:80px}section.fx-block{position:relative}section.notifications-background::before{content:"";background:url("https://cdn-ilefnmh.nitrocdn.com/RnHvjPaITxDJtXxnHoUXtWFplnFXchAm/assets/images/optimized/rev-bf98df8/www.csgi.com/wp-content/uploads/SoCX_2400x1600_2.webp") !important;background-position:center !important;background-size:cover !important;opacity:60% !important;position:absolute !important;inset:0 !important;z-index:5}section.notifications-background .container{position:relative;z-index:10}.hero-subheading{padding-bottom:1rem}.hero-paragraph p{font-size:18px;line-height:2.1rem;margin-block-start:0;margin-block-end:0;padding-bottom:.5rem;color:var(--theme-color1);width:100%}@media (min-width: 1600px){.hero-paragraph p{line-height:2.5rem;padding-bottom:.75rem}}.page-sticky-sub-nav{top:calc(100px + var(--wp-admin--admin-bar--height,0px)) !important}@media screen and (max-width: 1024px){.page-sticky-sub-nav{top:calc(80px + var(--wp-admin--admin-bar--height,0px)) !important}}.page-id-27269 #simple_copy_column-2 .nscr-main-card__decoration{display:none}.masthead-with-form__form-wrapper{max-width:60% !important;padding:20px !important}.csg-contact-block .csg-block-left-wrap form.marketingForm table th{padding:0 !important}.new-hero-with-form__form,.form-inside{padding:20px !important}.csg-block-left-wrap form.marketingForm table,.contact-form form.marketingForm table,.masthead-with-form__form-wrapper form.marketingForm table,.form-inside form.marketingForm table,.new-hero-with-form__form form.marketingForm table{width:100% !important}@media (max-width: 568px){.phoneFormFieldBlock,.textFormFieldBlock,.dateTimeFormFieldBlock,.twoOptionFormFieldBlock,.optionSetFormFieldBlock,.multiOptionSetFormFieldBlock,.lookupFormFieldBlock{flex-direction:column !important;gap:8px !important}}.onFormSubmittedFeedback .onFormSubmittedFeedbackMessage{font-family:"Noto Sans",sans-serif !important;font-size:18px !important;line-height:22px !important}@keyframes tilt-shaking{25%{transform:rotate(5deg)}75%{transform:rotate(-5deg)}}@keyframes tilt-shaking-pause{5%{transform:rotate(5deg)}15%{transform:rotate(-5deg)}20%{transform:rotate(0deg)}}.custom-fade-in{opacity:0;animation:customFadeIn 1.2s ease forwards}@keyframes customFadeIn{to{opacity:1}}.custom-fade-text{opacity:0;animation:customFadeText 2s ease forwards}@keyframes customFadeText{to{opacity:1}}.icb-item .image-card:hover,.bg-white .image-card:hover .icb__details{background:#f5f5f5 !important}:root :where(.wp-block-query-pagination){margin-top:calc(var(--wp--custom--v-spacing) * 3) !important}:root :where(.wp-block-post-terms){color:var(--wp--preset--color--primary);font-size:var(--wp--preset--font-size--extra-small)}:root :where(.wp-block-post-terms a:where(:not(.wp-element-button))){color:var(--wp--preset--color--primary)}.wp-container-core-columns-is-layout-28f84493{flex-wrap:nowrap}.wp-elements-5e852f0fb113865e6afb811cdb5fcd5e a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background)}.wp-container-content-9cfa9a5a{flex-grow:1}.wp-elements-fbd11fb8f2aa5c748a153509e52ef73b a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background)}.wp-container-core-group-is-layout-98d41601{flex-direction:column;align-items:flex-start}.wp-container-core-post-template-is-layout-784e847c{grid-template-columns:repeat(4,minmax(0,1fr));gap:15px}.wp-elements-1ddd8d0d3b9d0e2db72361c49a96b954 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--black)}.wp-container-core-query-pagination-is-layout-a89b3969{justify-content:center}.wp-container-core-group-is-layout-90bb99e8>:where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width:1238px;margin-left:auto !important;margin-right:auto !important}.wp-container-core-group-is-layout-90bb99e8>.alignwide{max-width:1238px}.wp-container-core-group-is-layout-90bb99e8 .alignfull{max-width:none}.skip-link.screen-reader-text{border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute !important;width:1px;word-wrap:normal !important}.skip-link.screen-reader-text:focus{background-color:#eee;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000}div#ez-toc-container .ez-toc-title{font-size:120%}div#ez-toc-container .ez-toc-title{font-weight:500}div#ez-toc-container ul li,div#ez-toc-container ul li a{font-size:95%}div#ez-toc-container ul li,div#ez-toc-container ul li a{font-weight:500}div#ez-toc-container nav ul ul li{font-size:90%}.ez-toc-box-title{font-weight:bold;margin-bottom:10px;text-align:center;text-transform:uppercase;letter-spacing:1px;color:#666;padding-bottom:5px;position:absolute;top:-4%;left:5%;background-color:inherit;transition:top .3s ease}.ez-toc-box-title.toc-closed{top:-25%}.ez-toc-container-direction{direction:ltr}.ez-toc-counter ul{counter-reset:item}.ez-toc-counter nav ul li a::before{content:counters(item,".",decimal) ". ";display:inline-block;counter-increment:item;flex-grow:0;flex-shrink:0;margin-right:.2em;float:left}.ez-toc-widget-direction{direction:ltr}.ez-toc-widget-container ul{counter-reset:item}.ez-toc-widget-container nav ul li a::before{content:counters(item,".",decimal) ". ";display:inline-block;counter-increment:item;flex-grow:0;flex-shrink:0;margin-right:.2em;float:left}.fa{font-style:normal;font-variant:normal;font-weight:normal;font-family:FontAwesome}@media screen and (min-width: 1025px){.ubermenu{display:block !important}.ubermenu-responsive .ubermenu-item.ubermenu-hide-desktop{display:none !important}.ubermenu-responsive.ubermenu-retractors-responsive .ubermenu-retractor-mobile{display:none}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-nav{display:flex;align-items:stretch}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0{display:flex;flex-direction:column}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target{flex:1;display:flex;align-items:center;flex-wrap:wrap}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target>.ubermenu-target-divider{position:static;flex-basis:100%}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:1em}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-item-layout-image_right>.ubermenu-target-text{padding-right:1em}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-item-layout-image_above,.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-item-layout-image_below{flex-direction:column}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-submenu-drop{top:100%}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item-level-0:not(.ubermenu-align-right)+.ubermenu-item.ubermenu-align-right{margin-left:auto}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-content-align-left{justify-content:flex-start}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-content-align-center{justify-content:center}.ubermenu.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-target.ubermenu-content-align-right{justify-content:flex-end}.ubermenu-force-current-submenu .ubermenu-item-level-0.ubermenu-current-menu-item>.ubermenu-submenu-drop,.ubermenu-force-current-submenu .ubermenu-item-level-0.ubermenu-current-menu-ancestor>.ubermenu-submenu-drop{display:block !important;opacity:1 !important;visibility:visible !important;margin:0 !important;top:auto !important;height:auto;z-index:19}.ubermenu-invert.ubermenu-horizontal .ubermenu-item-level-0>.ubermenu-submenu-drop,.ubermenu-invert.ubermenu-horizontal.ubermenu-items-vstretch .ubermenu-item.ubermenu-item-level-0>.ubermenu-submenu-drop{top:auto;bottom:100%}.ubermenu-invert.ubermenu-horizontal.ubermenu-sub-indicators .ubermenu-item-level-0.ubermenu-has-submenu-drop>.ubermenu-target>.ubermenu-sub-indicator{transform:rotate(180deg)}.ubermenu-invert.ubermenu-horizontal .ubermenu-submenu .ubermenu-item.ubermenu-active>.ubermenu-submenu-type-flyout{top:auto;bottom:0}.ubermenu-invert.ubermenu-horizontal .ubermenu-item-level-0>.ubermenu-submenu-drop{clip:rect(-5000px,5000px,auto,-5000px)}.ubermenu-invert.ubermenu-vertical .ubermenu-item-level-0>.ubermenu-submenu-drop{right:100%;left:auto}.ubermenu-invert.ubermenu-vertical.ubermenu-sub-indicators .ubermenu-item-level-0.ubermenu-item-has-children>.ubermenu-target>.ubermenu-sub-indicator{right:auto;left:10px;transform:rotate(90deg)}.ubermenu-vertical.ubermenu-invert .ubermenu-item>.ubermenu-submenu-drop{clip:rect(-5000px,5000px,5000px,-5000px)}.ubermenu-vertical.ubermenu-invert.ubermenu-sub-indicators .ubermenu-has-submenu-drop>.ubermenu-target{padding-left:25px}.ubermenu-vertical.ubermenu-invert .ubermenu-item>.ubermenu-target>.ubermenu-sub-indicator{right:auto;left:10px;transform:rotate(90deg)}.ubermenu-vertical.ubermenu-invert .ubermenu-item>.ubermenu-submenu-drop.ubermenu-submenu-type-flyout,.ubermenu-vertical.ubermenu-invert .ubermenu-submenu-type-flyout>.ubermenu-item>.ubermenu-submenu-drop{right:100%;left:auto}.ubermenu-responsive-toggle{display:none}}@media screen and (max-width: 1024px){.ubermenu-responsive-toggle,.ubermenu-sticky-toggle-wrapper{display:block}.ubermenu-responsive{width:100%;max-height:600px;visibility:visible;overflow:visible;-webkit-transition:max-height 1s ease-in;transition:max-height .3s ease-in}.ubermenu-responsive.ubermenu-mobile-accordion:not(.ubermenu-mobile-modal):not(.ubermenu-in-transition):not(.ubermenu-responsive-collapse){max-height:none}.ubermenu-responsive.ubermenu-items-align-center{text-align:left}.ubermenu-responsive.ubermenu{margin:0}.ubermenu-responsive.ubermenu .ubermenu-nav{display:block}.ubermenu-responsive.ubermenu-responsive-nocollapse,.ubermenu-repsonsive.ubermenu-no-transitions{display:block;max-height:none}.ubermenu-responsive.ubermenu-responsive-collapse{max-height:none;visibility:visible;overflow:visible}.ubermenu-responsive.ubermenu-responsive-collapse{max-height:0;overflow:hidden !important;visibility:hidden}.ubermenu-responsive.ubermenu-in-transition,.ubermenu-responsive.ubermenu-in-transition .ubermenu-nav{overflow:hidden !important;visibility:visible}.ubermenu-responsive.ubermenu-responsive-collapse:not(.ubermenu-in-transition){border-top-width:0;border-bottom-width:0}.ubermenu-responsive.ubermenu-responsive-collapse .ubermenu-item .ubermenu-submenu{display:none}.ubermenu-responsive .ubermenu-item-level-0{width:50%}.ubermenu-responsive.ubermenu-responsive-single-column .ubermenu-item-level-0{float:none;clear:both;width:100%}.ubermenu-responsive .ubermenu-item.ubermenu-item-level-0>.ubermenu-target{border:none;box-shadow:none}.ubermenu-responsive .ubermenu-item.ubermenu-has-submenu-flyout{position:static}.ubermenu-responsive.ubermenu-sub-indicators .ubermenu-submenu-type-flyout .ubermenu-has-submenu-drop>.ubermenu-target>.ubermenu-sub-indicator{transform:rotate(0);right:10px;left:auto}.ubermenu-responsive .ubermenu-nav .ubermenu-item .ubermenu-submenu.ubermenu-submenu-drop{width:100%;min-width:100%;max-width:100%;top:auto;left:0 !important}.ubermenu-responsive.ubermenu-has-border .ubermenu-nav .ubermenu-item .ubermenu-submenu.ubermenu-submenu-drop{left:-1px !important}.ubermenu-responsive .ubermenu-submenu.ubermenu-submenu-type-mega>.ubermenu-item.ubermenu-column{min-height:0;border-left:none;float:left;display:block}.ubermenu-responsive .ubermenu-item.ubermenu-active>.ubermenu-submenu.ubermenu-submenu-type-mega{max-height:none;height:auto;overflow:visible}.ubermenu-responsive.ubermenu-transition-slide .ubermenu-item.ubermenu-in-transition>.ubermenu-submenu-drop{max-height:1000px}.ubermenu .ubermenu-submenu-type-flyout .ubermenu-submenu-type-mega{min-height:0}.ubermenu.ubermenu-responsive .ubermenu-column,.ubermenu.ubermenu-responsive .ubermenu-column-auto{min-width:50%}.ubermenu.ubermenu-responsive .ubermenu-autoclear>.ubermenu-column{clear:none}.ubermenu.ubermenu-responsive .ubermenu-column:nth-of-type(2n+1){clear:both}.ubermenu.ubermenu-responsive .ubermenu-submenu-retractor-top:not(.ubermenu-submenu-retractor-top-2) .ubermenu-column:nth-of-type(2n+1){clear:none}.ubermenu.ubermenu-responsive .ubermenu-submenu-retractor-top:not(.ubermenu-submenu-retractor-top-2) .ubermenu-column:nth-of-type(2n+2){clear:both}.ubermenu-responsive-single-column-subs .ubermenu-submenu .ubermenu-item{float:none;clear:both;width:100%;min-width:100%}.ubermenu .ubermenu-submenu-footer{position:relative;bottom:auto;right:auto}.ubermenu.ubermenu-responsive .ubermenu-tabs,.ubermenu.ubermenu-responsive .ubermenu-tabs-group,.ubermenu.ubermenu-responsive .ubermenu-tab,.ubermenu.ubermenu-responsive .ubermenu-tab-content-panel{width:100%;min-width:100%;max-width:100%;left:0}.ubermenu.ubermenu-responsive .ubermenu-tabs,.ubermenu.ubermenu-responsive .ubermenu-tab-content-panel{min-height:0 !important}.ubermenu.ubermenu-responsive .ubermenu-tabs{z-index:15}.ubermenu.ubermenu-responsive .ubermenu-tab-content-panel{z-index:20}.ubermenu-responsive .ubermenu-tab{position:relative}.ubermenu-responsive .ubermenu-tab.ubermenu-active{position:relative;z-index:20}.ubermenu-responsive .ubermenu-tab>.ubermenu-target{border-width:0 0 1px 0}.ubermenu-responsive.ubermenu-sub-indicators .ubermenu-tabs>.ubermenu-tabs-group>.ubermenu-tab.ubermenu-has-submenu-drop>.ubermenu-target>.ubermenu-sub-indicator{transform:rotate(0);right:10px;left:auto}.ubermenu-responsive .ubermenu-tabs>.ubermenu-tabs-group>.ubermenu-tab>.ubermenu-tab-content-panel{top:auto;border-width:1px}.ubermenu-responsive .ubermenu-tab-layout-bottom>.ubermenu-tabs-group{}.ubermenu-reponsive .ubermenu-item-level-0>.ubermenu-submenu-type-stack{position:relative}.ubermenu-responsive .ubermenu-submenu-type-stack .ubermenu-column,.ubermenu-responsive .ubermenu-submenu-type-stack .ubermenu-column-auto{width:100%;max-width:100%}.ubermenu-responsive .ubermenu-item-mini{min-width:0;width:auto;float:left;clear:none !important}.ubermenu-responsive .ubermenu-item.ubermenu-item-mini>a.ubermenu-target{padding-left:20px;padding-right:20px}.ubermenu-responsive .ubermenu-item.ubermenu-hide-mobile{display:none !important}.ubermenu-responsive.ubermenu-hide-bkgs .ubermenu-submenu.ubermenu-submenu-bkg-img{background-image:none}.ubermenu-responsive.ubermenu-hide-bkgs .ubermenu-submenu.ubermenu-submenu-bkg-img.nitro-lazy{background-image:none !important}.ubermenu.ubermenu-responsive .ubermenu-item-level-0.ubermenu-item-mini{min-width:0;width:auto}.ubermenu-vertical .ubermenu-item.ubermenu-item-level-0{width:100%}.ubermenu-vertical.ubermenu-sub-indicators .ubermenu-item-level-0.ubermenu-item-has-children>.ubermenu-target>.ubermenu-sub-indicator{right:10px;left:auto;transform:rotate(0)}.ubermenu-vertical .ubermenu-item.ubermenu-item-level-0.ubermenu-relative.ubermenu-active>.ubermenu-submenu-drop.ubermenu-submenu-align-vertical_parent_item{top:auto}.ubermenu.ubermenu-responsive .ubermenu-tabs{position:static}.ubermenu:not(.ubermenu-is-mobile):not(.ubermenu-submenu-indicator-closes) .ubermenu-submenu .ubermenu-tab[data-ubermenu-trigger="mouseover"] .ubermenu-tab-content-panel,.ubermenu:not(.ubermenu-is-mobile):not(.ubermenu-submenu-indicator-closes) .ubermenu-submenu .ubermenu-tab[data-ubermenu-trigger="hover_intent"] .ubermenu-tab-content-panel{margin-left:6%;width:94%;min-width:94%}.ubermenu.ubermenu-submenu-indicator-closes .ubermenu-active>.ubermenu-target>.ubermenu-sub-indicator-close{display:block;display:flex;align-items:center;justify-content:center}.ubermenu.ubermenu-submenu-indicator-closes .ubermenu-active>.ubermenu-target>.ubermenu-sub-indicator{display:none}.ubermenu .ubermenu-tabs .ubermenu-tab-content-panel{box-shadow:0 5px 10px rgba(0,0,0,.075)}.ubermenu .ubermenu-submenu-rtl{direction:ltr}.ubermenu.ubermenu-mobile-modal{position:fixed;z-index:9999999;opacity:1;top:0;left:0;width:100%;width:100vw;max-width:100%;max-width:100vw;height:100%;height:calc(100vh - calc(100vh - 100%));height:-webkit-fill-available;max-height:calc(100vh - calc(100vh - 100%));max-height:-webkit-fill-available;border:none;box-sizing:border-box;display:flex;flex-direction:column;justify-content:flex-start;overflow-y:auto !important;overflow-x:hidden !important;overscroll-behavior:contain;transform:scale(1);transition-duration:.1s;transition-property:all}.ubermenu.ubermenu-mobile-modal.ubermenu-mobile-accordion.ubermenu-interaction-press{overflow-y:hidden !important}.ubermenu.ubermenu-mobile-modal.ubermenu-responsive-collapse{overflow:hidden !important;opacity:0;transform:scale(.9);visibility:hidden}.ubermenu.ubermenu-mobile-modal .ubermenu-nav{flex:1;overflow-y:auto !important;overscroll-behavior:contain}.ubermenu.ubermenu-mobile-modal .ubermenu-item-level-0{margin:0}.ubermenu.ubermenu-mobile-modal .ubermenu-mobile-close-button{border:none;background:none;border-radius:0;padding:1em;color:inherit;display:inline-block;text-align:center;font-size:14px}.ubermenu.ubermenu-mobile-modal .ubermenu-mobile-footer .ubermenu-mobile-close-button{width:100%;display:flex;align-items:center;justify-content:center}.ubermenu.ubermenu-mobile-modal .ubermenu-mobile-footer .ubermenu-mobile-close-button .ubermenu-icon-essential,.ubermenu.ubermenu-mobile-modal .ubermenu-mobile-footer .ubermenu-mobile-close-button .fas.fa-times{margin-right:.2em}.ubermenu .ubermenu-mobile-header,.ubermenu .ubermenu-mobile-footer{display:block;text-align:center;color:inherit}.ubermenu.ubermenu-responsive-single-column.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-item>.ubermenu-submenu-drop,.ubermenu.ubermenu-responsive-single-column.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-tab>.ubermenu-tab-content-panel{box-sizing:border-box;border-left:none;border-right:none;box-shadow:none}.ubermenu.ubermenu-responsive-single-column.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-item.ubermenu-active>.ubermenu-submenu-drop,.ubermenu.ubermenu-responsive-single-column.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-tab.ubermenu-active>.ubermenu-tab-content-panel{position:static}.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu.ubermenu-submenu-drop,.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu .ubermenu-item-header.ubermenu-has-submenu-stack>.ubermenu-target{border:none}.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu .ubermenu-item-header.ubermenu-has-submenu-stack>.ubermenu-submenu-type-stack{padding-top:0}.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-item>.ubermenu-target,.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-tab-content-panel .ubermenu-item>.ubermenu-target{padding-left:calc(var(--ubermenu-accordion-indent) * 2)}.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-item>.ubermenu-target,.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-tab-content-panel .ubermenu-tab-content-panel .ubermenu-item>.ubermenu-target{padding-left:calc(var(--ubermenu-accordion-indent) * 3)}.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-item>.ubermenu-target,.ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-tab-content-panel .ubermenu-tab-content-panel .ubermenu-tab-content-panel .ubermenu-item>.ubermenu-target{padding-left:calc(var(--ubermenu-accordion-indent) * 4)}.rtl .ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-item>.ubermenu-target,.rtl .ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-tab-content-panel .ubermenu-item>.ubermenu-target{padding-left:0;padding-right:calc(var(--ubermenu-accordion-indent) * 2)}.rtl .ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-item>.ubermenu-target,.rtl .ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-tab-content-panel .ubermenu-tab-content-panel .ubermenu-item>.ubermenu-target{padding-left:0;padding-right:calc(var(--ubermenu-accordion-indent) * 3)}.rtl .ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-submenu-drop .ubermenu-item>.ubermenu-target,.rtl .ubermenu.ubermenu-mobile-accordion-indent .ubermenu-submenu-drop .ubermenu-tab-content-panel .ubermenu-tab-content-panel .ubermenu-tab-content-panel .ubermenu-item>.ubermenu-target{padding-left:0;padding-right:calc(var(--ubermenu-accordion-indent) * 4)}.ubermenu-responsive-toggle{display:block}}@media screen and (max-width: 480px){.ubermenu.ubermenu-responsive .ubermenu-item-level-0{width:100%}.ubermenu.ubermenu-responsive .ubermenu-column,.ubermenu.ubermenu-responsive .ubermenu-column-auto{min-width:100%}.ubermenu .ubermenu-autocolumn:not(:first-child),.ubermenu .ubermenu-autocolumn:not(:first-child) .ubermenu-submenu-type-stack{padding-top:0}.ubermenu .ubermenu-autocolumn:not(:last-child),.ubermenu .ubermenu-autocolumn:not(:last-child) .ubermenu-submenu-type-stack{padding-bottom:0}.ubermenu .ubermenu-autocolumn>.ubermenu-submenu-type-stack>.ubermenu-item-normal:first-child{margin-top:0}.ubermenu.ubermenu-responsive.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-item>.ubermenu-submenu-drop,.ubermenu.ubermenu-responsive.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-tab>.ubermenu-tab-content-panel{box-shadow:none;box-sizing:border-box;border-left:none;border-right:none}.ubermenu.ubermenu-responsive.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-item.ubermenu-active>.ubermenu-submenu-drop,.ubermenu.ubermenu-responsive.ubermenu-mobile-accordion.ubermenu-interaction-press .ubermenu-tab.ubermenu-active>.ubermenu-tab-content-panel{position:static}}.ubermenu-main.ubermenu-transition-fade .ubermenu-item .ubermenu-submenu-drop{margin-top:0}.ubermenu-main .ubermenu-item-level-0>.ubermenu-target{font-size:20px}.ubermenu-main .ubermenu-item-level-0>.ubermenu-submenu-drop{box-shadow:none}.ubermenu .ubermenu-item-19593>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19594>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19595>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19597>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19574>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19575>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19576>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19577>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19578>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19703>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19553>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19554>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19555>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19556>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19557>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19558>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19559>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19613>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19614>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19615>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19616>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19618>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19619>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19620>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19596>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19598>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-21138>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-21139>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-19599>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-21420>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-26125>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.ubermenu .ubermenu-item-27817>.ubermenu-target.ubermenu-item-layout-image_left>.ubermenu-target-text{padding-left:40px}.acf-block-fields>.acf-field-message{background:#4582c3;border:1px solid #4582c3;padding:16px 20px 5px 20px !important}.acf-block-fields .acf-field-message .acf-label label{color:#fff;font-size:15px;text-transform:uppercase}.acf-block-fields .acf-field-message .acf-input p,.acf-block-fields .acf-field-message .acf-input p a{color:#fff;font-weight:bold}.acf-postbox>.postbox-header,.postbox .postbox-header{background:#4582c3}.acf-postbox>.postbox-header>h2.hndle,.postbox .postbox-header h2{color:#fff !important}.acf-postbox>.postbox-header .toggle-indicator,.acf-postbox .acf-hndle-cog,.postbox .postbox-header .toggle-indicator,.postbox .handle-order-higher,.postbox .handle-order-lower{color:#fff}#editor .postbox>.postbox-header:hover{background:#4582c3}#toplevel_page_theme-general-settings .wp-menu-name,#wp-admin-bar-fx-theme-settings{background:#207de9 !important;color:#fff}#toplevel_page_theme-general-settings .wp-menu-image img{width:20px}#wp-admin-bar-fx-theme-settings .fx-settings-icon{width:20px;background-size:contain !important;display:inline-block;height:24px;background-repeat:no-repeat !important;background-position:0px 5px !important;margin-top:0px;margin-bottom:-5px}.is-focus-mode .block-editor-block-list__block:not(.has-child-selected){opacity:1 !important}.item_link{color:#000;text-decoration:none;display:block}.item_link2 h3{padding:1.2rem !important}.logos{padding:20px 36px;display:flex;align-items:center}.logos img{object-fit:contain}.logos .logo_plus{font-size:40px;display:inline-block;margin:0 24px;color:#000}.logo-left img{max-width:124px;max-height:70px}.logo-right img{max-width:124px;max-height:70px}

Contact Center

Bill Confusion Damages CX and the Bottom Line

What Telecom Operators Should Look for in an Agent Desktop Solution