Media Coverage

CSG has announced a new partnership with Cellusys that will address these pain points and boost innovation in the global roaming landscape.

CSG is teaming up with roaming steering firm Cellusys to address well-known roaming issues and enhance innovation in the space.

In today’s relentless digital landscape, standing still means falling behind. Providers must anticipate and exceed their customers’ rapidly evolving expectations with success hinged on a relentless focus on customer value, strategic adoption of advanced technologies, and an unwavering commitment to innovation.

Revenue in the global communication services market is expected to reach $1.5T by the end of this year, and Asia’s slice of the pie is projected to surpass $550B before the decade comes to a close. With so much on the line, communications service providers (CSPs) who gain even an inch on competitors may see…

In-home entertainment is coming full circle. The recent spate of mergers, bundles and strategic partnerships between streamers represents a return to form for in-home entertainment, balancing the anywhere-anytime access offered by streaming with the easy-to-navigate customer experience (CX) of traditional cable.

CSG Systems Vice President, John Rea, joined Nicole Petallides to talk about the company’s second-quarter earnings and recent acquisitions. One industry challenge CSG Systems is looking to solve: customer experience.