Media Coverage

Dave Bukovinsky of CSG discusses the emergence of CX platforms and the impact of AI and chatbots on customer experience in our latest DX Leader interview.

There are four success criteria to deploying dual business model transformation projects.

CSG has announced it has been recognized by Microsoft as their 2020 Media and Communications Partner of the Year award winner, the company said.

CSG and Bell, Canada’s largest telco providing advanced wireless, Internet, TV and business services, have announced a seven-year extension to their long-standing partnership.

Local telecommunication’s giant, MTC has confirmed that it has selected international revenue management and digital monetization firm, CSG to lead its business transformation efforts.

With the rise of the Internet of Things (IoT), embedded Subscriber Identity Module (eSIM), digital identity and blockchain, a perfect storm has been brewing for mobile operators that is expected to increase the commoditisation of data and connectivity while putting consumers in a new position of power.