Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we uncover how leading brands cut through the chaos to earn trust and drive growth.
Leverage industry-leading technology to solve your business problems.
Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.
A wide variety of industries partner with CSG to succeed.
Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.
Partner with CSG to solve your biggest business challenges.
Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Cut through the noise. Discover how clarity drives CX success in 2026 in this free report from CSG.
A practical guide to AI-driven closed-loop customer journey management, introducing the QKS AI Maturity Matrix and why CSG was recognized as an Industry Pioneer.
See how clear communication, focused personalization, and simpler journeys help brands rebuild attention, trust, and long-term loyalty in 2026.
Webinar
2026 will challenge CX teams in new ways. Customers want faster answers, smarter personalization, and far less friction — all wh…
Industry Report
See how clear communication, focused personalization, and simpler journeys help brands rebuild attention, trust, and long-term loy…
CSG Ascendon is named a Major Player in the IDC MarketScape 2025–2026, recognized for real‑time charging, subscription lifecyc…
Demo
Billing is no longer just a back-office process—it’s a high-stakes customer touchpoint that can make or break loyalty, trust, …
White Paper
A practical guide to AI-driven closed-loop customer journey management, introducing the QKS AI Maturity Matrix and why CSG was rec…
Infographic
Transform your customer communications with CSG Communication Studio Letters —where self-service, real-time updates and personal…
CCM-CXM State of the Industry 2026: Understanding the Accelerated Metamorphosis Reshaping our Industry
Discover why CSG was named a Leader in the 2025 SPARK Matrix for Customer Journey Management. Explore key capabilities and access …
Customer Story
Faster deployment times, greater ROI—see how VicTrack transformed telecom operations and simplified 100+ offers to 26 with CSG Q…
Discover how One NZ transformed wholesale telecom—launching new products in days and delivering a seamless digital experience wi…
