CSG Engagement Channels

Capture Customers’ Attention with MMS & RCS Business Messaging

Break through your customers’ inbox clutter and connect with them using CSG’s MMS and RCS services. Our solutions offer the reliability, scalability and flexibility you need for leveraging these powerful messaging formats to strengthen relationships. 

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Interactive messaging solutions tied to business outcomes

Make money: Increase sales and conversions by reaching customers directly and personally.

Save money: Reduce costs by using MMS and RCS for customer support, notifications and promotions.

Build brand equity: Strengthen your brand’s reputation by providing excellent customer service and timely communication, especially in critical moments.

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Maximize the MMS and RCS impact with CSG Xponent

Sending more messages isn’t the answer. You’ll see better results by sending fewer, relevant messages at the right time. CSG Xponent is a customer experience platform that is flexibly designed as an overlay to your existing systems, acting as the connective tissue that brings your customer data together. Xponent delivers the right contextual message, at the right time, in the customer’s preferred channel. Best of all? You can compose, personalize, design and send communications for all channels, in one spot. 

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MMS and RCS message FAQs

Get started with MMS and business RCS services

Contact us today to learn how CSG can help you implement MMS and business RCS to make your messages stand out and drive customer action. 

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