Why Choose CSG?

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.

We work with industry shapers and change makers

For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy.

We’re honored to help 1,000+ companies around the world do great things for their customers, and we work hard to earn their business every day.

Meet our customers
We work with industry shapers and change makers

Working with innovative brands worldwide

Our People

Our people make the difference

Every second of the day, there’s a CSG employee finding a new way to help customers. We’ll travel the world (or hop on a video call) to hash out your toughest problems and innovative new ways to solve them. Customers value our close collaboration and responsiveness, and so do employees.

Behind every interaction with CSG is a real person who cares about your business’ success. With 5,500+ employees in 20+ countries, we’re helping great brands do great things for their customers. We bring our authentic selves to work every day—and the solutions to any problem you face.

Our people make the difference
Female CSG employee giving a presentation to colleagues in the Bangalore office

“I sometimes forget [your employee] works for CSG because of how close we work."

IT Lead for Postpaid & Enterprise, APAC Telco

A smiling female CSG employee participating in a discussion in a conference room.

“CSG is an extension of our team. They are committed to our outcomes.”

Customer Operations Executive, APAC Telco

A businesswoman proudly showing something on her tablet device to a male colleague

“We know you are a partner that will not let us down."

Regional Operations Manager, CALA Telco

Our Values

We channel the power of all to make experiences extraordinary

We channel the power of all to make experiences extraordinary

We are driven by a strong sense of purpose around doing the right thing, enabling astonishing growth for our customers, our investors and ourselves. A fiercely committed and connected team, we are high on integrity and low on ego, making us one of the best places to work.

CSG is building and fostering the most diverse, flexible and supportive work culture with active investments in DE&I, employee belonging and more. We’re recognized as one of the easiest companies to do business with, and our team members and the values they live by are the reason behind that.

A male CSG employee sits in the Bangalore office as colleagues gather for discussion in the background.


We empower everyone to be their authentic selves so they can do their best work. And we foster diversity by treating all with respect and providing equal access to growth opportunities.

Office workers look at a tablet and talk in front of a whiteboard.


Pushing boundaries pushes us forward. We encourage employees to take calculated risks so they can learn what does or doesn’t work—and find innovations that spark change.

couple using tablet together walking through company


We put our customers at center of everything we do, whether it’s finding the perfect solution or taking care of operations. We’re working for you, so you can get to work.

Our Innovation

Pushing the limits of what's possible

Pushing the limits of what's possible

Today’s digital world needs digital solutions. That’s where we come in. As a purpose-driven, high-growth SaaS platform company, we help some of the world’s most recognizable brands solve their toughest business challenges and drive exceptional customer experiences.

And we love a challenge. With our future-ready, innovative thinking, we find creative ways to tackle market opportunities like 5G, and help our customers deliver solutions the market has never seen before. Our cloud-first architecture and customer-obsessed mindset help our customers launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty.

Wave badge 2024

Named a Leader in the Forrester Wave™

For Customer Journey Orchestration Platforms, Q2 2024. Download the report to learn more.

Logo for TechBeacon.

Top 10 Company Killing It At DevOps

Recognized by TechBeacon in 2020. Read the article for more.

Gartner logo.

Named in 2022 Gartner Market Guide

For CSP Customer Management and Experience Solutions. Read the report here.

Our Impact

Looking after our people and planet

Through internal initiatives and community partnerships, we channel the power of all to make a difference in the communities we serve.

  • We’re committed to building and fostering the most diverse, supportive and inclusive workplace where individuality is valued and our people can flourish.
  • We’re stronger because of our differences, and our workforce will reflect the world in which we live.
  • We have a responsibility to the environment and reducing global emissions is critical.
  • We are committed to reducing our environmental impact by establishing a baseline to drive improvement in our environmental performance.
Looking after our people and planet
Group of smiling CSG employees making the equality arm gesture

Inclusion & Impact

Our commitment to our people, society and environment matches our commitment to customers.

Learn more.

people sitting at a table in coffee shop looking at laptop


CSG embraces all backgrounds, attributes and experiences to reflect the world we live in—and make a difference in it.

Learn more.

CSG volunteers collecting trash from a beach in Bali.

Community, Sustainability

We’re building a future-ready world not just for customers. For everyone. From our sustainability commitment across the globe, to the volunteerism of our people where they live.

Learn more.

Come build the future with us

Want to start solving tomorrow’s business problems, today? Find out how you can make a difference at CSG—and the world at large.

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Engage our experts today

The first step to your next big breakthrough—from digital commerce to customer engagement—is a conversation with CSG. 

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