
Communicate with customers on their channel of choice
Design, deliver and optimize your cross-channel communications to raise engagement, everywhere your customers get the message. Harmonize your digital and print communications with a state-of-the-art suite of tools.
How ADT maximized outreach across channels
ADT launched a critical campaign that hit their home security customers’ inboxes, mailboxes and doorknobs. The response rates outperformed their expectations.
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CSG Bill Composer
- Create and send communications across channels with consistent branding and messaging
- Customize and automate messaging by customer segment
- Draw from your data to personalize communications
- Discover real-time insights from reporting dashboards

CSG Bill Explainer
- Contain billing calls with a personalized page that breaks down each customer’s statement
- Customers access the page through SMS or email, and with a single click
- User-friendly design explains amount due, itemized charges, prorated charges and more
- Powered by a CSG-managed SaaS platform
