CSG TOLLING & SMART MOBILITY SOLUTIONS
Modernize How You Bill, Communicate and Get Paid
From toll transactions to violations and payments, CSG helps tolling agencies and mobility operators create a more connected experience that reduces manual operational effort and costs, and makes it easier for drivers to pay quickly and confidently.
Make Every Driver Touchpoint Easier
Reach drivers with clear, consistent communication Whether drivers receive a statement by mail, email, text or portal notification, CSG ensures every message is clear and easy to act on. Drivers understand their charges, know what to do next and can resolve issues without confusion.
Simplify billing operations and ensure invoice accuracy CSG helps tolling agencies deliver accurate, high-volume invoices with confidence by reliably ingesting validated toll files and applying consistent formatting, business rules, and delivery logic across channels. This ensures drivers receive clear, complete notices while reducing downstream inquiries, rework, and operational strain.
Make payments easier and improve revenue recovery CSG simplifies how drivers pay with flexible payment options, clear reminders and streamlined resolution flows. Agencies reduce unpaid tolls and violations, lower call volume and increase payment completion, supporting predictable revenue and a better public experience.
Generate Real ROI
reduction in average time to pay
reduction in billing-related calls
increase in digital payments
Customer Communications for Tolling
DELIVER CLEAR, TIMELY MESSAGES DRIVERS CAN ACT ON
Reach drivers through the channels they rely on most, including print, email, SMS, phone and online portals. Keep communications consistent and easy to understand, whether you’re sending a toll notice, violation reminder or payment confirmation.
Toll Statements & Violation Notices
MODERNIZE TOLL BILLING WITH DRIVER-FRIENDLY EXPERIENCES
Toll statements and violation notices are moments that shape public trust. Unclear charges and confusing notices drive calls, disputes and delayed payments. CSG helps modernize toll billing by simplifying statements, clearly explaining charges and fees and offering flexible payment options. The result is faster resolution, fewer disputes and higher driver satisfaction.
Customer Experience Solutions for Tolling
GIVE DRIVERS THE EXPERIENCE THEY EXPECT
We help tolling agencies deliver a smoother, more connected experience across the full driver journey. Key moments—account setup, toll notices, violations, reminders and payments—become easier through automation and timely, relevant engagement. Real-time insights help agencies understand driver behavior and continuously improve outcomes.
Payment Processing for Tolling
BUILD TRUST WITH SIMPLE, SECURE PAYMENTS
CSG’s secure payment platform makes it easy for drivers to pay across channels like mail, online, phone, in-person, or portal while helping agencies reduce unpaid tolls and violations. Automated reminders, flexible payment options and secure tokenization improve on-time payments and reduce operational friction.
Peace of Mind
A PROVEN TRACK RECORD: 60% OF ALL US TOLL ROADS SUPPORTED
The future of tolling and smart mobility starts now.
Clear communication and easy payments are essential to public trust, operational efficiency and time to payment. CSG equips tolling agencies with the tools to streamline interactions, reduce friction, and improve outcomes for both drivers and internal teams.
Let’s build a better tolling experience together.
Transform your tolling operations
Ready to optimize your tolling processes, boost revenue collection, and enhance customer experiences? Fill out the form below and our experts will provide tailored insights and solutions to meet your unique needs.
Let’s partner to take your tolling operations to the next level.