Introduction from CEO Bret Griess
Modern Slavery, which includes slavery, servitude, forced labor and human trafficking, is an issue of increasing global concern, affecting all sectors, regions and economies.
As a global company, CSG is committed to 1) ensuring that our business practices do not support, encourage or permit slavery and human trafficking in any form, 2) understanding and working to eliminate any Modern Slavery risks within our operations and supply chain and 3) complying with all applicable laws with respect to the prevention of Modern Slavery in every country where we do business.
This Statement sets out CSG’s actions to understand and address any potential Modern Slavery risks related to its business and supply chain.
OUR ORGANIZATION, STRUCTURE AND SUPPLY CHAIN
CSG is one of the world’s leading revenue management and digital monetization, customer experience and payment solutions providers, and a trusted partner to some of the most well-known companies around the globe. We leverage more than 35 years of experience to help our clients simplify the complexity of a rapidly changing business landscape.
CSG has more than 4,000 employees worldwide and provides services in more than 20 countries. Our headquarters are based in Colorado, United States.
The majority of CSG’s international offerings are managed services and technology solutions. CSG uses developers to create and support the software that forms the backbone of its solutions and procures supporting software from third-party vendors. Our third-party technology and services vendors are primarily based in the United States.
Within the United States, CSG also provides print and mail services. For our print and mail services, we procure production hardware and other tangible inputs from vendors and suppliers who are primarily based in the United States.
We consider our supply chain to be very limited and low risk for Modern Slavery.
EVALUATING RISK IN OUR SUPPLY CHAIN
Despite the low-risk nature of our business, we are committed to working to understand and address any risks of Modern Slavery in our supply chain and in our business.
CSG has the following policies that reflect the company’s position and its approach to the identification of Modern Slavery risks and the steps to be taken to prevent Modern Slavery in its operations:
SUPPLIER ADHERENCE TO OUR VALUES AND ETHICS
To ensure that all those in our supply chain comply with our ethical standards, we are developing the following measures:
TRAINING ON MODERN SLAVERY AND TRAFFICKING
To ensure an increased level of understanding of the risks of Modern Slavery in our supply chains and our business and to aid our employees in identifying “red flag” situations, we will be introducing specific training on Modern Slavery to certain employees in the next financial year.
This statement is made pursuant to section 54(1) of the UK Modern Slavery Act 2015 and constitutes CSG’s slavery and human trafficking statement for the financial year ending December 31, 2018.