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        • Our Solutions:

          Achieve your business goals with our comprehensive solution portfolio.

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        • icon-customer-communicationsCustomer Communications & Operations – Communicate with customers on their channel of choice.
        • icon-network-solutionsNetwork Solutions – Handle 5G data at scale.
        • icon-revenue-managementBilling, Revenue Management & Monetization – Go from a telco leader to a digital leader.
        • icon-configureConfigure, Price, Quote – Spend less time hardcoding and more time closing.
        • icon-customer-experienceCustomer Experience – Drive customer loyalty with every interaction.
        • icon-payment-merchantPayment & Merchant Services – Getting paid should always be the easy part.
        • icon-wholesaleWholesale & Partner Management – Streamline every part of the partner journey.
      • The State of the Customer Experience Report 2026

        In our annual report analyzing trends in customer experiences, we uncover how leading brands cut through the chaos to earn trust and drive growth.

        Read full report
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        • Our Platforms:

          Leverage industry-leading technology to solve your business problems.

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        • icon-csg-ascendonCSG Ascendon – Cloud-native SaaS platform that gets you to market faster.
        • icon-csg-forteCSG Forte – A scalable payments platform that streamlines the end-to-end payment journey.
        • icon-csg-acpCSG ACP – Market-leading platform for broadband, cable, and satellite providers.
        • icon-wholesaleCSG Field Service Management – Powers smarter field service and exceptional customer experiences.
        • icon-csg-encompassCSG Encompass – Scalable revenue management for any business model.
        • icon-csg-xponentCSG Xponent – A real-time CX platform for personalized engagement.
        • icon-configureCSG Quote & Order – A market-leading CPQ solution designed for complex enterprises.
      • Two colleagues collaborating at computer
        Are you trying to guess your way to great CX?

        Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.

        See how
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        • Our Industries:

          A wide variety of industries partner with CSG to succeed.

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        • icon-telecommunicationsTelecommunications – Connect customers to what they care about.
        • icon-retailRetail – Create the ultimate buying experience.
        • icon-healthcareHealthcare – Engage patients when it matters most.
        • icon-insuranceInsurance – Simplify insurance interactions every step of the way.
        • icon-tolling-smart-mobilityTolling & Smart Mobility – Improve revenue collection by turning anonymous drivers into customers.
        • icon-financial-servicesFinancial Services – Be there for customers at every stage of their financial journeys.
        • icon-governmentGovernment – Experiences that transcend citizens’ expectations.
        • icon-utilitiesUtilities – Simplify utility management for both you and your customers.
      • Man and woman in classic suit discussing business details and using laptop while standing outdoors
        2025 Gartner® Market Guide for CSP Revenue Management & Monetization Solutions

        Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.

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  • icon-why-csgWhy CSG
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        • Why Choose CSG:

          Partner with CSG to solve your biggest business challenges.

        • icon-our-customersOur Customers – We deliver real business outcomes.
        • icon-about-csgAbout CSG – Working hard to make your life easier.
        • icon-partnersPartners – Together, we can help simplify our customers’ most complex problems.
        • icon-industriesIndustry Associations – Supporting great organizations globally.
          Working alongside industry innovators
        • icon-our-leadershipOur Leadership – Bringing decades of experience in monetization and customer engagement.
        • icon-awardsAwards & Recognition – Celebrating our achievements and industry acclaim.
        • icon-global-impactGlobal Impact – Making a difference from the inside out.
      • CSG’s Approach to AI

        Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.

        Learn how we do it
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        • Resources:

          Explore these resources to help guide your journey.

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        • icon-all-resourcesResource Center – All the resources you need to succeed.
        • icon-customer-storiesCustomer Stories – See how we help our clients achieve greatness.
        • icon-upcoming-eventsUpcoming Events – Explore our upcoming events.
        • icon-newsNews & Insights – Discover CSG blogs, media coverage and press releases.
        • icon-trust-centerTrust Center – Learn more about CSG’s security, compliance, and privacy practices.
        • icon-contact-usContact Us – Get in touch with us today.
      • CSG Named a Leader in The Forrester Wave™️ for Customer Journey Orchestration

        Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.

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  • TelcoNews Australia | Specialized cloud infrastructure is a CSP’s best friend

    Chanel Smith

    January 14, 2025

    Communication service providers (CSPs) know that keeping pace with changing technology is not just a trend to improve internal efficiency or cut costs; it is foundational to their most basic value proposition.

  • We Make Change | How CSG is Driving Change Through Leadership: David W. Johnson, Jr. on Empowerment, Culture, and Making a Difference

    Chanel Smith

    January 14, 2025

    David Johnson, Senior Vice President, Chief Compliance Officer, and Chief Diversity Officer at CSG, embodies the power of leadership that fosters belonging, drives ethical practices, and empowers people to be their best selves.

  • CSG Systems International to Hold Fourth Quarter and Full-Year 2024 Earnings Conference Call on February 5

    December 17, 2024

    CSG ® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, February 5, 2025, at 5:00 p.m. ET to discuss the company’s fourth quarter and full-year 2024 earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran. To reach the…

  • Retail Banker International | Banking and payments experts share sector forecasts for 2025

    Chanel Smith

    December 16, 2024

    Douglas Blakey and Robert Prendergast canvass 290 industry leaders to get their expert opinions on prospects for the banking payment and tech sectors in 2025.

  • TM Forum | Openserve boosts fibre strategy through digital transformation

    Chanel Smith

    December 5, 2024

    Openserve shares how it is transforming operations with the help of a new BSS and using customer experience to drive a 50% take up of its energy efficient fiber to the home networks.

  • Cablefax | Most Powerful Women 2024

    Chanel Smith

    December 4, 2024

    Chief Experience Officer, Liz Bauer, has been named a Cablefax Most Powerful Woman for 2024!

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CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.