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CSG named a Major Player in the 2025-2026 IDC MarketScape
CSG Ascendon is named a Major Player in the IDC MarketScape 2025–2026, recognized for real‑time charging, subscription lifecycle management, flexible monetization models, and enterprise‑grade compliance.
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See Xponent Agent Builder in Action
Billing is no longer just a back-office process—it’s a high-stakes customer touchpoint that can make or break loyalty, trust, and revenue.
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AI-Driven Closed-Loop Journey Management: A Practical Buyer’s Guide
A practical guide to AI-driven closed-loop customer journey management, introducing the QKS AI Maturity Matrix and why CSG was recognized as an Industry Pioneer.
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Is Your CPQ Stalling Telco B2B Sales? Find and Fix Quote-to-Cash Problems
Transform your customer communications with CSG Communication Studio Letters —where self-service, real-time updates and personalization come together to enhance customer and employee experience.
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CCM-CXM State of the Industry 2026
CCM-CXM State of the Industry 2026: Understanding the Accelerated Metamorphosis Reshaping our Industry
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From Chaos to Clarity: How to Win Loyalty in 2026
See how clear communication, focused personalization, and simpler journeys help brands rebuild attention, trust, and long-term loyalty in 2026.