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        • Our Solutions:

          Achieve your business goals with our comprehensive solution portfolio.

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        • icon-customer-communicationsCustomer Communications & Operations – Communicate with customers on their channel of choice.
        • icon-network-solutionsNetwork Solutions – Handle 5G data at scale.
        • icon-revenue-managementBilling, Revenue Management & Monetization – Go from a telco leader to a digital leader.
        • icon-configureConfigure, Price, Quote – Spend less time hardcoding and more time closing.
        • icon-customer-experienceCustomer Experience – Drive customer loyalty with every interaction.
        • icon-payment-merchantPayment & Merchant Services – Getting paid should always be the easy part.
        • icon-wholesaleWholesale & Partner Management – Streamline every part of the partner journey.
      • 2025 State of the Customer Experience eBook mock up on white background
        The State of the Customer Experience Report 2025

        In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.

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        • Our Platforms:

          Leverage industry-leading technology to solve your business problems.

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        • icon-csg-ascendonCSG Ascendon – Cloud-native SaaS platform that gets you to market faster.
        • icon-csg-forteCSG Forte – A scalable payments platform that streamlines the end-to-end payment journey.
        • icon-csg-acpCSG ACP – Market-leading platform for broadband, cable, and satellite providers.
        • icon-csg-encompassCSG Encompass – Scalable revenue management for any business model.
        • icon-csg-xponentCSG Xponent – A real-time CX platform for personalized engagement.
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        Estimate your ROI with CSG Bill Explainer

        Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.

        Estimate your ROI
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        • Our Industries:

          A wide variety of industries partner with CSG to succeed.

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        • icon-telecommunicationsTelecommunications – Connect customers to what they care about.
        • icon-retailRetail – Create the ultimate buying experience.
        • icon-healthcareHealthcare – Engage patients when it matters most.
        • icon-insuranceInsurance – Simplify insurance interactions every step of the way.
        • icon-tolling-smart-mobilityTolling & Smart Mobility – Improve revenue collection by turning anonymous drivers into customers.
        • icon-financial-servicesFinancial Services – Be there for customers at every stage of their financial journeys.
        • icon-governmentGovernment – Experiences that transcend citizens’ expectations.
        • icon-utilitiesUtilities – Simplify utility management for both you and your customers.
      • CSG Recognized as a Leader in Frost & Sullivan’s 2023 5G Revenue Management & Monetization Radar

        The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.

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  • icon-why-csgWhy CSG
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        • Why Choose CSG:

          Partner with CSG to solve your biggest business challenges.

        • icon-our-customersOur Customers – We deliver real business outcomes.
        • icon-about-csgAbout CSG – Working hard to make your life easier.
        • icon-partnersPartners – Together, we can help simplify our customers’ most complex problems.
        • icon-global-impactGlobal Impact – Making a difference from the inside out.
        • icon-our-leadershipOur Leadership – Bringing decades of experience in monetization and customer engagement.
        • icon-awardsAwards & Recognition – Celebrating our achievements and industry acclaim.
        • icon-trust-centerTrust Center – Keeping our customers’ data secure.
        • icon-industriesIndustry Associations – Supporting great organizations globally.
          Working alongside industry innovators
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        2023 Gartner® Magic Quadrant™️ for CPQ

        Get expert insights into the CPQ landscape and learn why Gartner has recognized CSG as a Niche Player.

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        • Resources:

          Explore these resources to help guide your journey.

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        • icon-all-resourcesResource Center – All the resources you need to succeed.
        • icon-customer-storiesCustomer Stories – See how we help our clients achieve greatness.
        • icon-contact-usContact Us – Get in touch with us today.
        • icon-newsNews & Insights – Discover CSG blogs, media coverage and press releases.
        • icon-upcoming-eventsUpcoming Events – Explore our upcoming events.
      • CSG Named a Leader in The Forrester Wave™️ for Customer Journey Orchestration

        Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.

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  • Tolling Provider Boosts Invoice Accuracy with Automated QA to Reduce Errors & Manual Review Time

    May 9, 2025

    With more than 2 million documents processed in six months, the tolling provider increased QA coverage without scaling staff—and significantly improved error visibility.

  • State Expands Public Assistance Reach With CSG’s Secure, Integrated Communications

    April 29, 2025

    In public assistance programs, digital adoption matters. Learn how a state agency served its citizens more efficiently using omnichannel communications.

  • Connectivity Everywhere: Satellite Comms Comes of Age

    April 28, 2025

    Explore how Satellite & NTN tech is bridging connectivity gaps in underserved regions. Watch on demand and gain expert insights from CSG, Viasat, Eutelsat, and GSMA.

  • Fintech and Mobile Commerce Summit: Capturing the opportunity in Enterprise

    April 28, 2025

    Explore how MNOs can accelerate fintech growth with AI, mobile commerce & enterprise solutions from MWC 2025’s Connected Fintech & Commerce Summit.

  • Tech Talk with CSG: AI-Powered Strategies for Telecom Success

    April 23, 2025

    Discover how AI is transforming telecoms and what CSPs must consider when implementing these technologies in this exclusive Tech Talk with CSG.

  • Tech Talk with CSG: Telco 2030

    April 23, 2025

    Explore telecom’s evolution in this Tech Talk with CSG. Learn how operators will drive the Coordination Age, going beyond connectivity to deliver more value.

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CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.