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        • Our Solutions:

          Achieve your business goals with our comprehensive solution portfolio.

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        • icon-customer-communicationsCustomer Communications & Operations – Communicate with customers on their channel of choice.
        • icon-network-solutionsNetwork Solutions – Handle 5G data at scale.
        • icon-revenue-managementBilling, Revenue Management & Monetization – Go from a telco leader to a digital leader.
        • icon-configureConfigure, Price, Quote – Spend less time hardcoding and more time closing.
        • icon-customer-experienceCustomer Experience – Drive customer loyalty with every interaction.
        • icon-payment-merchantPayment & Merchant Services – Getting paid should always be the easy part.
        • icon-wholesaleWholesale & Partner Management – Streamline every part of the partner journey.
      • 2025 State of the Customer Experience eBook mock up on white background
        The State of the Customer Experience Report 2025

        In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.

        Read full report
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        • Our Platforms:

          Leverage industry-leading technology to solve your business problems.

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        • icon-csg-ascendonCSG Ascendon – Cloud-native SaaS platform that gets you to market faster.
        • icon-csg-forteCSG Forte – A scalable payments platform that streamlines the end-to-end payment journey.
        • icon-csg-acpCSG ACP – Market-leading platform for broadband, cable, and satellite providers.
        • icon-csg-encompassCSG Encompass – Scalable revenue management for any business model.
        • icon-csg-xponentCSG Xponent – A real-time CX platform for personalized engagement.
        • icon-configureCSG Quote & Order – A market-leading CPQ solution designed for complex enterprises.
      • Two colleagues collaborating at computer
        Are you trying to guess your way to great CX?

        Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.

        See how
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        • Our Industries:

          A wide variety of industries partner with CSG to succeed.

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        • icon-telecommunicationsTelecommunications – Connect customers to what they care about.
        • icon-retailRetail – Create the ultimate buying experience.
        • icon-healthcareHealthcare – Engage patients when it matters most.
        • icon-insuranceInsurance – Simplify insurance interactions every step of the way.
        • icon-tolling-smart-mobilityTolling & Smart Mobility – Improve revenue collection by turning anonymous drivers into customers.
        • icon-financial-servicesFinancial Services – Be there for customers at every stage of their financial journeys.
        • icon-governmentGovernment – Experiences that transcend citizens’ expectations.
        • icon-utilitiesUtilities – Simplify utility management for both you and your customers.
      • Man and woman in classic suit discussing business details and using laptop while standing outdoors
        2025 Gartner® Market Guide for CSP Revenue Management & Monetization Solutions

        Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.

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  • icon-why-csgWhy CSG
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        • Why Choose CSG:

          Partner with CSG to solve your biggest business challenges.

        • icon-our-customersOur Customers – We deliver real business outcomes.
        • icon-about-csgAbout CSG – Working hard to make your life easier.
        • icon-partnersPartners – Together, we can help simplify our customers’ most complex problems.
        • icon-global-impactGlobal Impact – Making a difference from the inside out.
        • icon-our-leadershipOur Leadership – Bringing decades of experience in monetization and customer engagement.
        • icon-awardsAwards & Recognition – Celebrating our achievements and industry acclaim.
        • icon-trust-centerTrust Center – Keeping our customers’ data secure.
        • icon-industriesIndustry Associations – Supporting great organizations globally.
          Working alongside industry innovators
      • CSG’s Approach to AI

        Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.

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        • Resources:

          Explore these resources to help guide your journey.

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        • icon-all-resourcesResource Center – All the resources you need to succeed.
        • icon-customer-storiesCustomer Stories – See how we help our clients achieve greatness.
        • icon-contact-usContact Us – Get in touch with us today.
        • icon-newsNews & Insights – Discover CSG blogs, media coverage and press releases.
        • icon-upcoming-eventsUpcoming Events – Explore our upcoming events.
      • CSG Named a Leader in The Forrester Wave™️ for Customer Journey Orchestration

        Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.

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  • PYMTS | A Dose of Digital: How Modernizing Payments Is Revitalizing Healthcare

    Erin Disney

    April 8, 2025

    Manual payment systems are hindering healthcare providers’ efficiency and impacting their revenue. Digital payments, meanwhile, are poised to revolutionize the industry, improving cash flow, reducing risk and enhancing patient satisfaction.

  • CSG Systems International to Hold First Quarter 2025 Earnings Conference Call on May 7

    Alexys Lambert

    March 12, 2025

    CSG ® (NASDAQ: CSGS) invites you to participate in a conference call on Wednesday, May 7, 2025, at 5:00 p.m. ET to discuss the company’s first quarter earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran. To reach the conference, call 1-888-412-4131…

  • Telecom Reseller | Subscription Complexity & Customer Loyalty: CSG’s Chad Dunavant on the Future of Monetization

    Erin Disney

    March 3, 2025

    Subscription-based services have reshaped the way businesses generate revenue and how consumers engage with brands. But has the explosion of subscriptions created more frustration than convenience?

  • Customerland | 2025: The Year CX Leaders Must Prove It

    Erin Disney

    February 28, 2025

    The 2025 State of Customer Experience Report from CSG makes one thing clear: This is the year CX leaders must prove their value—or risk irrelevance.

  • CSG to Present at Citizens JMP’s Technology Conference

    Alexys Lambert

    February 20, 2025

    CSG® (NASDAQ: CSGS) today announced that the company will present at Citizens JMP’s Technology Conference at The Ritz Carlton, 600 Stockton Street, San Francisco, CA. The presentation will be held at 3:00PM PST on March 3, 2025, and will feature John Rea, CSG’s Senior Vice President & Head of Finance, Investor Relations, Treasury, Insurance and…

  • VanillaPlus | CEO Guide: Brian Shepherd sets out CSPs’ route to radical reinvention

    Chanel Smith

    February 12, 2025

    The MWC Barcelona 2025 issue of VanillaPlus features CSG CEO Brian Shepherd discussing how CSPs can drive radical reinvention to sell, engage, & monetize better.

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CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.