Industry Experts

CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

Chad Dunavant

Head of Global Product Management

As Head of CSG’s Global Product Management team, Chad develops the strategy and direction for CSG’s Global products and service portfolio, ensuring that the company’s solutions meet the current and future needs of a dynamic, global client base.

Chad has nearly 20 years of experience in developing products for the communications services industry and is helping shape CSG’s vision for the evolved Digital Service Provider landscape. He is a frequent author and speaker on best practices for driving profits in the digital content era.