Solutions
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- - Our Solutions:
    Achieve your business goals with our comprehensive solution portfolio.
  - View all solutions
  - Customer Communications & Operations – Communicate with customers on their channel of choice.
    Network Solutions – Handle 5G data at scale.
    Billing, Revenue Management & Monetization – Go from a telco leader to a digital leader.
    Configure, Price, Quote – Spend less time hardcoding and more time closing.
  - Customer Experience – Drive customer loyalty with every interaction.
    Payment & Merchant Services – Getting paid should always be the easy part.
    Wholesale & Partner Management – Streamline every part of the partner journey.
- - The State of the Customer Experience Report 2025
    In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
    
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Platforms
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- - Our Platforms:
    Leverage industry-leading technology to solve your business problems.
  - View all products
  - CSG Ascendon – Cloud-native SaaS platform that gets you to market faster.
    CSG Forte – A scalable payments platform that streamlines the end-to-end payment journey.
    CSG ACP – Market-leading platform for broadband, cable, and satellite providers.
  - CSG Encompass – Scalable revenue management for any business model.
    CSG Xponent – A real-time CX platform for personalized engagement.
- - Estimate your ROI with CSG Bill Explainer
    Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
    
    Estimate your ROI
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Industries
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- - Our Industries:
    A wide variety of industries partner with CSG to succeed.
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  - Telecommunications – Connect customers to what they care about.
    Retail – Create the ultimate buying experience.
    Healthcare – Engage patients when it matters most.
    Insurance – Simplify insurance interactions every step of the way.
  - Tolling & Smart Mobility – Improve revenue collection by turning anonymous drivers into customers.
    Financial Services – Be there for customers at every stage of their financial journeys.
    Government – Experiences that transcend citizens’ expectations.
    Utilities – Simplify utility management for both you and your customers.
- - CSG Recognized as a Leader in Frost & Sullivan’s 2023 5G Revenue Management & Monetization Radar
    The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
    
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Why CSG
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- - Why Choose CSG:
    Partner with CSG to solve your biggest business challenges.
  - Our Customers – We deliver real business outcomes.
    About CSG – Working hard to make your life easier.
    Partners – Together, we can help simplify our customers’ most complex problems.
    Global Impact – Making a difference from the inside out.
  - Our Leadership – Bringing decades of experience in monetization and customer engagement.
    Awards & Recognition – Celebrating our achievements and industry acclaim.
    Trust Center – Keeping our customers’ data secure.
    Industry Associations – Supporting great organizations globally.
    Working alongside industry innovators
- - 2023 Gartner® Magic Quadrant™️ for CPQ
    Get expert insights into the CPQ landscape and learn why Gartner has recognized CSG as a Niche Player.
    
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Careers
Investors
Resources
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- - Resources:
    Explore these resources to help guide your journey.
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  - Resource Center – All the resources you need to succeed.
    Customer Stories – See how we help our clients achieve greatness.
    Contact Us – Get in touch with us today.
  - News & Insights – Stay up-to-date with the latest news from CSG.
    Upcoming Events – Explore our upcoming events.
- - CSG Named a Leader in The Forrester Wave™️ for Customer Journey Orchestration
    Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
    
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Jeanette Mbungo

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Jeanette Mbungo

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Jeanette Mbungo

Vice President, Payment Operations

+1 303.200.2000

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169 Inverness Dr W
Suite 300
Englewood, CO 80112

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