
Monetize every service with agile telecom billing software
Run consumer, enterprise, and digital services on a single platform for charging, billing, customer, and revenue management—so you can launch faster, simplify operations, and grow without rebuilding your stack.
A full-stack telecom solution to maximize revenue
Monetize any model, including consumer, B2B, or B2B2X, from one full‑stack solution for charging, billing, customer management, and revenue sharing.
Leave legacy systems behind
The agent desktop built specifically for telco
Increase revenue with personalized, relevant deals for customers, and see less leakage via better collections.
Resolve issues and personalize offers instantly with a unified 360° customer view.
Reduce time-to-market, cost of failure, and operational expenditures (OpEx).
Generate more revenue fast with catalog-driven functionality and no-code product introductions.
Increase customer and employee satisfaction with productive calls, leading to lower call-handling time and reduced contact center staff attrition.
Reduce deployment costs, timescales, and risk by accessing pre-built customer journeys, pre-integration, and out-of-the-box configuration.

Launch at the speed of thought
Instantly turn your best ideas into live products across fixed, 4G and 5G networks.
Deploy real-time charging, rating, and policy controls for any network equipment you have.
Support any charging scenario you can think of, whether usage based, recurring, one-off or something new.
Upsell and cross-sell products with personalized recommendations based on a customer’s account behavior.

Business support systems built for B2B and B2B2X
Grow your enterprise line of business without homegrown technology holding you back.
Rate events in real time or in batch, agnostic of network or service.
Easily model multi-level corporate account structures.
Automatically generate hundreds of thousands of invoices—each customizable to stakeholders’ currency, language, and more.
Collect outstanding payments with configurable treatment workflows and payment plans.
Accept any payment method and export aggregated payment data to your general ledger.

The leading B2B business support system
Zero-touch onboarding
Streamline ecosystem management with zero-touch processes from onboarding to activation to settlement and reconciliation.
No rip-and-replace
Minimize capital expense and limit operational impact by easily integrating with your existing BSS applications.
ODA-based and TM Forum–aligned
Cloud-native and standards-based (ODA), CSG Encompass is built for TM Forum conformity so you can launch and scale products faster.
Powered by dynamic open APIs
Use dynamic, cloud-ready open APIs to plug into partners, channels, and ecosystems without custom one-off integrations.
Easy integration
Connect seamlessly into your current BSS, OSS, and adjacent systems to reuse investments while modernizing at your pace.
Built-in security and compliance
Informed by global standards including ISO 27001:2013 and NIST 800-53, with TLS 1.2 and OAuth 2.0 for REST APIs.
Trusted to deliver real results
Where market leaders go to grow
PLDT saw a 68% reduction in bill run time (from 38 hrs down to 12 hrs).
Spark NZ accelerated new feature and function deployment by over 75% (from months to weeks).
Included in Gartner® Market Guide for CSP Revenue Management and Monetization Solutions, 2025
CSG Ascendon's inclusion in Gartner's Market Guide validates our leadership in CSP revenue management and monetization solutions.

Gartner® Included in for Market Guide for CSP B2B Digital Marketplace Solutions, 2025
CSG Ascendon's inclusion in Gartner's Market Guide for CSP B2B Digital Marketplace Solutions demonstrates our leadership in digital marketplace innovation.

Gartner® Included in for 2025 Gartner Market Guide for CSP Customer Management and Experience Solutions, 2025
CSG Ascendon's inclusion in Gartner's Market Guide for CSP Customer Management validates our excellence in customer experience solutions.

Gartner® Included in for Competitive Landscape: CSP Customer Management and Experience Solutions, 2025
CSG Ascendon's recognition in Gartner's Competitive Landscape report confirms our strong market position in customer management solutions.

IDC Major Player for IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment, 2025
CSG Ascendon and Xponent's Major Player designation in IDC MarketScape validates our leadership in telecommunications customer experience platforms.
Juniper Research Global Mobile Roaming Market report: 2025-2029, 2025
CSG Ascendon's recognition in Juniper Research's Global Mobile Roaming Market report confirms our expertise in mobile roaming solutions.

Omdia Challenger for Telecom Billing Market Radar - 2025, 2025
CSG Ascendon's Challenger status in Omdia's Telecom Billing Market Radar demonstrates our competitive strength in billing solutions.
Ready to scale your B2B billing?
Stop letting legacy systems slow your enterprise growth. Talk to our experts to see how CSG Encompass simplifies complex hierarchies, partner settlements, and 5G monetization.