CSG Singleview Convergent Rating & Billing

Support any product, service and customer type with Singleview Convergent Rating & Billing.

Future-proofed network, segment and service convergence

The more things change, the more they stay the same. New technology, business models and even customer types mean that new demands are being placed on CSPs’ business support systems. At the same, time the drive to reduce both capex and opex has intensified. So you need to be efficient, while being able to respond quickly to new challenges.

Singleview Convergent Rating & Billing provides flexible, scalable and robust rating, discounting and billing. Revenue can be generated from any kind of service, whatever subscription or pricing model is applied. From bundling to revenue share, Singleview covers every imaginable option, so you know that your needs will be met―even if you don’t know what they are.


Singleview is proven in its ability to scale from entry-level to the massive volumes processed at some of the world’s largest carriers, showing that the system will grow with your ambition.

Customer Management

Maintain contacts, customers and hierarchies of any size, as well as post-billing support for viewing invoices, disputes and adjustments where Singleview Customer Management or a third-party CRM is not used.

Resource Management

Model physical and logical resources or inventory. The inventory can be held in Singleview and used in customer orders—including items such as SIM card identifiers like IMSI, phone numbers, email addresses—or an external resource catalog can be used (i.e. homes passed).

Cross Domain

Singleview is scalable both horizontally and vertically, supporting increasing workloads by adding hardware such as CPUs, memory, disk, network and servers. Virtualize hardware using partitioning and virtualize software using virtual machines.



  • By Type

MTN South Africa Transforms Billing Operations with CSG

Customer Story | 883.0 KB

MTN and CSG have been working together for almost two decades, evolving MTN’s billing processes, technology, and business models to benefit the o ...

10 5G Use Cases to Monetise in Asia-Pacific

White Paper | 6.5 MB

Today, CSPs in Asia-Pacific are trialing different 5G use cases, and the future looks full of even more opportunity. In this ...

10 5G Use Cases to Monetize

eBook | 7.6 MB

The fifth generation of cellular technology is upon us, and it ushers in a new era of unprecedented possibilities. With speeds up to 100 times fast ...

2021 Telecom Review Panel Recording


Hear from CSG’s SVP & Head of EMEA, James Kirby about his insights on the growing potential of 5G and how it will ...

APAC CSP Boosts Efficiency of Enterprise Operations with CSG

Customer Story | 1.5 MB

A leading communications service provider (CSP) headquartered in the Asia-Pacific region realized the importance of overhaul ...

Monetizing The Enterprise: 6 Ways to Capture The B2B2X Opportunity

eBook | 474.4 KB

Today, more than half of all communications service providers (CSPs) globally get 90 percent of their revenue from B2C. But the future looks quite ...