CSG Singleview Convergent Rating & Billing

Support any product, service and customer type with Singleview Convergent Rating & Billing.

Future-proofed network, segment and service convergence

The more things change, the more they stay the same. New technology, business models and even customer types mean that new demands are being placed on CSPs’ business support systems. At the same, time the drive to reduce both capex and opex has intensified. So you need to be efficient, while being able to respond quickly to new challenges.

Singleview Convergent Rating & Billing provides flexible, scalable and robust rating, discounting and billing. Revenue can be generated from any kind of service, whatever subscription or pricing model is applied. From bundling to revenue share, Singleview covers every imaginable option, so you know that your needs will be met―even if you don’t know what they are.


Singleview is proven in its ability to scale from entry-level to the massive volumes processed at some of the world’s largest carriers, showing that the system will grow with your ambition.

Customer Management

Maintain contacts, customers and hierarchies of any size, as well as post-billing support for viewing invoices, disputes and adjustments where Singleview Customer Management or a third-party CRM is not used.

Resource Management

Model physical and logical resources or inventory. The inventory can be held in Singleview and used in customer orders—including items such as SIM card identifiers like IMSI, phone numbers, email addresses—or an external resource catalog can be used (i.e. homes passed).

Cross Domain

Singleview is scalable both horizontally and vertically, supporting increasing workloads by adding hardware such as CPUs, memory, disk, network and servers. Virtualize hardware using partitioning and virtualize software using virtual machines.



  • By Type

5 Core Competencies You Need for Digital Transformation

eBook | 11.4 MB

Digital transformation starts with a focus on the customer and customer needs. Based on what customers’ needs are, compani ...

3 Paths to Digital Transformation

White Paper | 1.3 MB

Any digital transformation journey is daunting in the best of times—but these are some of the most challenging times. A once-in-a-century pandemi ...

5 Digital Monetization Use Cases

eBook | 6.2 MB

Digital services represent a $142 billion opportunity for CSPs—think internet TV, 5G and more. But in a competitive marketplace, you have to be t ...

Frost & Sullivan 2020 Global 5G Monetization New Product Innovation Award

Industry Report | 1.5 MB

According to Frost & Sullivan, 5G represents a monumental shift in communication network architectures, accelerating revenue generation through ...

Podcast: CSG’s Haifa El Ashkar Discusses Mobile Industry Disruption on The Light Reading Podcast


Haifa El Ashkar, Executive Director of Managed Services at CSG, joined The Light Reading podcast to discuss the convergence of mobile identity, blo ...

Singleview Customer Success Story: Unitel Mongolia

Customer Story, Video

A young, dynamic company, Unitel Mongolia is hungry for success. Tulga Otgonbayar, Chief Information Officer, discusses how CSG is helping them gro ...