The more things change, the more they stay the same. New technology, business models and even customer types mean that new demands are being placed on CSPs’ business support systems. At the same, time the drive to reduce both capex and opex has intensified. So you need to be efficient, while being able to respond quickly to new challenges.
Singleview Convergent Rating & Billing provides flexible, scalable and robust rating, discounting and billing. Revenue can be generated from any kind of service, whatever subscription or pricing model is applied. From bundling to revenue share, Singleview covers every imaginable option, so you know that your needs will be met―even if you don’t know what they are.
Singleview is proven in its ability to scale from entry-level to the massive volumes processed at some of the world’s largest carriers, showing that the system will grow with your ambition.
Maintain contacts, customers and hierarchies of any size, as well as post-billing support for viewing invoices, disputes and adjustments where Singleview Customer Management or a third-party CRM is not used.
Model physical and logical resources or inventory. The inventory can be held in Singleview and used in customer orders—including items such as SIM card identifiers like IMSI, phone numbers, email addresses—or an external resource catalog can be used (i.e. homes passed).
Singleview is scalable both horizontally and vertically, supporting increasing workloads by adding hardware such as CPUs, memory, disk, network and servers. Virtualize hardware using partitioning and virtualize software using virtual machines.
New technology, business models and even customer types mean that new demands are being placed on CSPs Business Support Systems (BSS). Singleview C ...
Communication service providers are on the ride of their lives. New technologies and services are being launched at breakneck speed, with CSPs scra ...
Optus, now owned by SingTel, is one of the largest communication service providers in Australia. The operator has over 9.7 million subscribers and ...
MTN and CSG have been working together for almost two decades, evolving MTN’s billing processes, technology, and business models to benefit the o ...
Today, CSPs in Asia-Pacific are trialing different 5G use cases, and the future looks full of even more opportunity. In this ...
The fifth generation of cellular technology is upon us, and it ushers in a new era of unprecedented possibilities. With speeds up to 100 times fast ...
Hear from CSG’s SVP & Head of EMEA, James Kirby about his insights on the growing potential of 5G and how it will ...
A leading communications service provider (CSP) headquartered in the Asia-Pacific region realized the importance of overhaul ...
Today, more than half of all communications service providers (CSPs) globally get 90 percent of their revenue from B2C. But the future looks quite ...