CSG Encompass

Monetize B2B2X ecosystems with a BSS Suite

Expand your portfolio beyond connectivity services to B2B and B2B2X, generate new revenue streams and deliver exceptional experiences to your partners and your customers.

Become a digital B2B2X commerce leader


Power up partner management

Efficiently onboard and manage partners and their products, giving them everything they need so you can collaborate and win together.


Cut quote-to-cash time by 30%

Delight your customers with dynamic and accurate quoting and right-first-time order fulfillment. Spend less time fixing avoidable issues and more time helping customers.


Support complex B2B2X monetization

Support the multi-layered partner relationships, account hierarchies, settlements and charging models needed to build a thriving B2B2X ecosystem.

  • CSG’s ability to automate our systems and create faster, more efficient solutions for our customers is a game-changer for our business.

    Bruce Moore, General Manager, Telecommunications, VicTrack

Power up your partner management

Offer your partners everything they need to sell, fulfill and bill so you can win new customers together.

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  • Accelerate new offer builds with automated service catalog ingestion
  • Streamline orchestration for service and network resources across internal and partner systems
  • Settle for B2B2X transactions and beyond with market-leading settlement, automated reconciliation and dispute management software
  • Support any settlement method—subscription, on-time, usage-based, tiered and more

Grow your business without limits

Take your current tech investments to the future so they can scale up for 5G.

  • Support all customers, all business models and all access networks on one powerful monetization platform
  • Quickly and easily integrate with other components in your architecture through TM Forum Open APIs
  • Bundle traditional services with innovative third-party offers and launch when and how your customers want
  • Scale up and keep up with the demand you’ve created leveraging CSG public cloud capabilities

What you get with Encompass

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Rich and comprehensive platform

Leverage sophisticated quote-to-cash capabilities for your multi-sided business models and your ever-growing partner network.


Open and standardized principles

Encompass is built on 3GPP, TM Forum and MEF architecture principles, so you can future-proof your business for any use case or partner with open APIs.

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Telco industry expertise

With 30+ years of experience in telecom business transformation, you can rely on CSG to deliver the results you need.

Learn the 3 building blocks of BSS

In this joint report, Analysys Mason and CSG explore how CSPs are responding to these trends by increasing their focus on developing capabilities that will allow them to swiftly embrace—and effectively monetize—emerging opportunities.

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Learn the 3 building blocks of BSS

Related resources

Get started with Encompass.

Ready to monetize the B2B2X opportunity? Connect with our expert team to learn more.