A male CSG employee sits in the Bangalore office as colleagues gather for discussion in the background.
CSG Encompass Revenue Management

Maximize the returns
from your B2B BSS

Business transformation shouldn’t be all risk and no reward. Set your BSS up for success with a full-stack solution for charging, billing, customer management and more.

Get to market fast with the leading B2B BSS

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Launch products as fast as you think of them

Quickly build and publish products with pre-configured offers, monetization models and more. When you get to market this fast, the competition won’t know they’re behind.

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Leave a legacy (without legacy systems)

Our sustained R&D investment, commitment to industry standards and fully managed platforms mean you always benefit from the latest market innovations.

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Reduce risk with a proven partner

Deploy Encompass Revenue Management as a cloud-native SaaS platform. We’ll work with you every step of the way so your migration and implementation succeed.

Sophisticated rating and billing, made easy

Is your BSS built for B2B and B2B2X, or reconstructed from legacy consumer billing platforms? Grow your enterprise line of business without homegrown technology holding you back.
  • Rate events in real time or in batch, agnostic of network or service
  • Easily model multi-level corporate account structures
  • Automatically generate hundreds of thousands of invoices, customizable to stakeholders’ currency, language and more
  • Collect outstanding payments with configurable treatment workflows and payment plans
  • Accept any payment method and export aggregated payment data to your general ledger

Turn your CSRs into superheroes

Empower employees with the platform speed and strength to solve any problem. Help them build on relationships with customers, increase satisfaction scores and sell more.
  • Leverage pre-defined customer journeys to deliver exceptional customer experiences with short time to market, low TCO and rapid market entry
  • Improve customer experiences with more informed and empowered CSRs
  • Make changes in the platform and enforce everywhere through seamless integration
  • Help CSRs solve problems faster, with summary views and drilldowns to prioritize the most urgent tasks
  • Deliver great experiences anywhere, from the contact center to online or in-person stores

We'll let our results do the talking

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650K

enterprise customers supported at a Tier 1 APAC operator

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27K

customer hierarchies at a Tier 1 North American operator

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256K

hierarchy nodes at a Tier 1 North American operator

Manage offers as sophisticated as your customers

Monetize new multi-sided business models with fast product or service creation and robust charging for any business or enterprise use case.
  • Deploy real-time charging, rating and policy control for any network equipment you have
  • Create, launch and monetize services across fixed, 3G, 4G and 5G networks
  • Support any charging scenario you can think of, whether it’s usage-based, recurring, one-off or something new
  • Upsell and cross-sell products with personalized recommendations based on a customer’s account behavior

Don’t trust your BSS transformation to
just any vendor.

Learn more about CSG’s transformation process and how we’ve helped global telcos lead their markets.