CSG Bill Explainer for Financial Services

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  • Format: PDF

Simplify the recurring bill experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer. Guide your customers and agents through changes in statements with generative AI-driven personalized explanations. Customers and contact center agents may access Bill Explainer with a single click, using a unique link received via SMS or email, without login.

Bill Explainer for financial services can:

  • Improve call quality and handle times
  • Deflect calls to the contact center
  • Deliver customers a personalized digital touchpoint
  • Increase speed to payment with connected gateways
  • and more

 

Download the datasheet to learn how Bill Explainer can benefit your business.