CSG Bill Explainer for Financial Services

Bill Explainer for Financial Services

Simplify the recurring bill experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer. Guide your customers and agents through changes in statements with generative AI-driven personalized explanations. Customers and contact center agents may access Bill Explainer with a single click, using a unique link received via SMS or email, without login.

Bill Explainer for financial services can:

• Improve call quality and handle times
• Deflect calls to the contact center
• Deliver customers a personalized digital touchpoint
• Increase speed to payment with connected gateways
• and more

Download the datasheet to learn how Bill Explainer can benefit your business.