Video
From Good to Great: How GenAI Enhances Customer Experiences to Drive Business Growth
Watch this on-demand session featuring experts from Verizon, Telia, CSG, and Capgemini. Gain actionable insights on how CSPs can leverage generative AI and emerging tech to create hyper-personalized experiences that boost customer satisfaction and fuel business growth.
In this insightful session, discover how GenAI can revolutionize customer experiences for CSPs and stand out from the competition. You’ll learn how to harness cutting-edge technology to create hyper-personalized, memorable experiences that drive customer satisfaction and business growth.
Get exclusive insights from knowledgeable experts, featuring:
- Himanshu Polavarapu, AVP – GTS Enterprise Architecture, Verizon
- Nicklas Lindersson, Head of AI & Automation, Telia Company
- Chad Dunavant, EVP, Chief Product & Strategy Officer, CSG
- Moderated by Camille Juguet, Director, GenAI for Telco, Capgemini
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