BUYER’S GUIDE
The Buyer’s Guide to CPQ and Order Management for Telco
Discover how a telco-specific Configure, Price, Quote (CPQ) solution helps service providers simplify complexity, protect margins and accelerate growth.
Is Your CPQ Helping or Hindering Your Telco?
- Legacy or generic CPQ systems slow down telecom providers with errors, delays and revenue leakage.
- CSPs need faster quoting, better visibility and scalable processes to keep up with customer expectations.
Limitations of One-Size-Fits-All CPQ for CSPs
Generic CPQ systems slow down quoting, struggle with complex telecom bundles and offer little visibility into margins—putting revenue and customer trust at risk.
85%
of CSPs say their CPQ meets less than 75% of their requirements
50%
of CSPs take longer than 3 days to deliver a quote—missing their <1-day target
How a Telecom-Specific CPQ Powers Innovation
Why Telecom Leaders Choose the Industry-Specific CPQ from CSG
- 40+ years of telecom innovation
- Proven migrations with Tier-1 CSPs
- Pre-built industry rules & integration with billing/revenue systems
- Track record of improving speed-to-market and NPS
