Operators are transforming Service Assurance in order to increase automation in operations, provide a clearer view of services (across domains and topologies) and reduce the time to restore services (by determining root causes more quickly).
5G networks and charging systems will be fundamentally different from their predecessors in a several ways, and will be underpinned by a number of key technologies.
In a marketplace full of noise, the critical question is how marketers create acquire, convert, develop and retain highly profitable customer relationships.
How does a communication go from a compelling idea to a piece of mail that lands on a consumer’s doorstep or in an email inbox and is read, understood, and acted on?
Without a plan and routine simulations to see how your team would perform in an actual crisis, your company may be taking on more risk than it realizes.
Customer communications aren’t a series of disconnected touchpoints—they’re steps in a journey. Learn how to create a seamless experience and build customer loyalty with journey orchestration.
