White Papers

Data Orchestrator: Resource Data Collection for OSS Evolution

Operators are transforming Service Assurance in order to increase automation in operations, provide a clearer view of services (across domains and topologies) and reduce the time to restore services (by determining root causes more quickly).

How to Seize the 5G Opportunity

5G networks and charging systems will be fundamentally different from their predecessors in a several ways, and will be underpinned by a number of key technologies.

Crisis Communications: Part 2

Without a plan and routine simulations to see how your team would perform in an actual crisis, your company may be taking on more risk than it realizes.

The Customer Journey Guidebook

More than ever before, customer journeys and the employees who lead them are absolutely central to overall brand success.