CSG Healthcare Solutions
Engage patients when it matters most
Guide patients to better outcomes using omnichannel communications that keep them engaged in their care. They’ll receive the right message at the right moment, on any channel.
Start improving patient journeys today
Mapping every patient journey from scratch can be time-consuming—but it doesn’t have to be.
With CSG Xponent, you can orchestrate, personalize, and optimize patient communications across channels in real time. Whether you’re enhancing appointment reminders or follow-up care, Xponent helps you design better experiences that reduce friction and improve outcomes.
Perfect the experiences around your care
Streamline processes with easy EHR integration
A seamless EHR integration (e.g., EPIC) helps your organization deliver frictionless patient experiences across your value-based care model.
Deliver Extraordinary Patient Experiences
Send notifications that get patients to act, whether it’s showing up for appointments or managing chronic conditions. This eBook shows you how.
3 Steps to Ensure Healthcare Payment Security
Ninety-five percent of patients want to pay bills online, but only 20% of healthcare organizations have the infrastructure to support that. Here’s how they can accept digital payments securely and effectively.
Communication Design & Delivery
Craft and send personalized messaging to patients however they prefer to receive it—digital and print—leveraging industry-leading tools, facilities and expertise.
- Design and personalize billing statements and other digital and print communications for increased engagement
- Deliver consistent communications across multiple channels
- View real-time reporting to understand patients’ communication preferences and optimize strategies
- Simplify document archival and retrieval, both short and long term
Ready to achieve extraordinary PX?
Deliver stress-free patient experiences that drive patient engagement, care plan adherence, and revenues within your organization. We have digital solutions that fit your compliance needs and integrate with your EHR.