-
CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver effortless customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
-
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore -
Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
Retail Pharmacy Provides a Better Customer Experience with IVR
- Size: 325.54 KB
- Format: PDF
Millions of Americans refill billions of prescriptions every year. But patients can get busy and forget to fill their prescriptions.
One national retail pharmacy realized they could provide a better patient experience with CSG and ensure patients got their prescription on time. They deployed an Interactive Voice Response System that automatically notified customers when their prescriptions needed to be refilled—and let them do it all in under a minute.